UX Podcast https://uxpodcast.com Balancing business, technology and people Fri, 23 Oct 2020 08:25:18 +0000 en-US hourly 1 https://wordpress.org/?v=5.5 https://uxpodcast.com/wp-content/uploads/2017/11/cropped-uxopdcast-icon-512px-32x32.png UX Podcast https://uxpodcast.com 32 32 Balancing business, technology and people James Royal-Lawson and Per Axbom clean James Royal-Lawson and Per Axbom uxpodcast@uxpodcast.com uxpodcast@uxpodcast.com (James Royal-Lawson and Per Axbom) Balancing business, technology and people UX Podcast https://uxpodcast.com/wp-content/uploads/2019/09/uxpodcast-coverart.png https://uxpodcast.com Stockholm, Sweden Every other week #248 Evolving organisations with Ola Berg https://uxpodcast.com/248-evolving-organisations-ola-berg/ Thu, 22 Oct 2020 22:30:00 +0000 http://uxpodcast.com/?p=3453 https://uxpodcast.com/248-evolving-organisations-ola-berg/#respond https://uxpodcast.com/248-evolving-organisations-ola-berg/feed/ 0 <p>“This is about people. It’s about communication”, says Ola. The ways in which organisations are structured and managed are still in many ways rooted in the history of the industrial revolution. To evolve away from this requires care, being human centred and probably a disruptive event on a social level. We talk about doing good...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/248-evolving-organisations-ola-berg/">#248 Evolving organisations with Ola Berg</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> “This is about people. It’s about communication”, says Ola. The ways in which organisations are structured and managed are still in many ways rooted in the history of the industrial revolution. To evolve away from this requires care, being human centred and probably a disruptive event on a social level.

We talk about doing good work requires happy workers and how this has been proved again and again historically. We also look at how social invention needs to follow technical innovation  and how, despite the internet revolution, we haven’t had a disruptive event on a social level to enable true innovation of how we organise production.

Until now? Is the global pandemic the system shock innovation was waiting for?

(Listening time: 41 minutes, transcript)

References:

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“This is about people. It’s about communication”, says Ola. The ways in which organisations are structured and managed are still in many ways rooted in the history of the industrial revolution. To evolve away from this requires care, “This is about people. It’s about communication”, says Ola. The ways in which organisations are structured and managed are still in many ways rooted in the history of the industrial revolution. To evolve away from this requires care, being human centred and probably a disruptive event on a social level. We talk about doing good... James Royal-Lawson and Per Axbom 41:01
#247 Civic tech with Cyd Harrell https://uxpodcast.com/247-civic-tech-cyd-harrell/ Thu, 08 Oct 2020 22:30:00 +0000 http://uxpodcast.com/?p=3444 https://uxpodcast.com/247-civic-tech-cyd-harrell/#respond https://uxpodcast.com/247-civic-tech-cyd-harrell/feed/ 0 <p>Cyd Harrell has been working with civic tech for over a decade, and has accumulated a wealth of knowledge and experience during that time. She’s gathered that experience and knowledge and created a friendly guide for those of us who work, or want to work with technology in the public sector. We talk about the...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/247-civic-tech-cyd-harrell/">#247 Civic tech with Cyd Harrell</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Cyd Harrell has been working with civic tech for over a decade, and has accumulated a wealth of knowledge and experience during that time. She’s gathered that experience and knowledge and created a friendly guide for those of us who work, or want to work with technology in the public sector.

We talk about the types of projects, partnerships, and people that civic technologists encounter and how perhaps the way that you can be successful in civic tech is a way that we all ought to work – even in the private sector. We discuss recognising and manage your own privilege, and some of the methods you can use to make change happen and make it last.

(Listening time: 38 minutes, transcript)

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Cyd Harrell has been working with civic tech for over a decade, and has accumulated a wealth of knowledge and experience during that time. She’s gathered that experience and knowledge and created a friendly guide for those of us who work, Cyd Harrell has been working with civic tech for over a decade, and has accumulated a wealth of knowledge and experience during that time. She’s gathered that experience and knowledge and created a friendly guide for those of us who work, or want to work with technology in the public sector. We talk about the... James Royal-Lawson and Per Axbom 38:44
#246 Developer experience https://uxpodcast.com/246-developer-experience/ Thu, 24 Sep 2020 22:30:00 +0000 http://uxpodcast.com/?p=3436 https://uxpodcast.com/246-developer-experience/#respond https://uxpodcast.com/246-developer-experience/feed/ 0 <p>Episode 246 is a link show. James and Per discuss two articles that have grabbed their attention – We discuss developer experience and even “internal” developer experience plus mobile interface testing and the challenges of multi-device, multi-browser testing generally. Article one is The Brief Guide to Testing Mobile Interfaces by Andrew Yevtushenko and Marina Yalanska....</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/246-developer-experience/">#246 Developer experience</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 246 is a link show. James and Per discuss two articles that have grabbed their attention – We discuss developer experience and even “internal” developer experience plus mobile interface testing and the challenges of multi-device, multi-browser testing generally.

Article one is The Brief Guide to Testing Mobile Interfaces by Andrew Yevtushenko and Marina Yalanska. “Testing doesn’t mean that designers or developers do not provide the upper quality. To set the analogy, the fact that every book, magazine or newspaper issue goes through editor’s eye doesn’t say that journalists or writers are not talented and qualified. Different specialists have different goals and skills in the process to increase general productivity and efficiency, and it works the same way for design and development of mobile apps.”

Our second article is Delivering a good Experience as a Developer by Pierre Mouchon. “we define the experience that our products provide. These experiences remain, in a way, totally external, we provide an experience (UX or DX) for a specific external target. We should not forget that [developers] are using the product too (yes, really!) We are touching the internal code of these future applications, so we are using them also, it is logical, right? For me, it’s a complete different branch of the experience that I like to call the Internal Developer Experience.”

(Listening time: 31 minutes, transcript)

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Episode 246 is a link show. James and Per discuss two articles that have grabbed their attention – We discuss developer experience and even “internal” developer experience plus mobile interface testing and the challenges of multi-device, Episode 246 is a link show. James and Per discuss two articles that have grabbed their attention – We discuss developer experience and even “internal” developer experience plus mobile interface testing and the challenges of multi-device, multi-browser testing generally. Article one is The Brief Guide to Testing Mobile Interfaces by Andrew Yevtushenko and Marina Yalanska.... James Royal-Lawson and Per Axbom 31:04
#245 Cognitive bias with David Dylan Thomas https://uxpodcast.com/245-cognitive-bias-david-thomas/ Thu, 10 Sep 2020 22:30:00 +0000 http://uxpodcast.com/?p=3428 https://uxpodcast.com/245-cognitive-bias-david-thomas/#respond https://uxpodcast.com/245-cognitive-bias-david-thomas/feed/ 0 <p>We all have cognitive biases, flaws in our reasoning and judgement due to our personal beliefs and hidden pattens that we’ve subconsciously adopted over time. David Dylan Thomas joins us to discuss cognitive bias and how we can design for it and work with it. In his book, David splits the topic of bias into...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/245-cognitive-bias-david-thomas/">#245 Cognitive bias with David Dylan Thomas</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We all have cognitive biases, flaws in our reasoning and judgement due to our personal beliefs and hidden pattens that we’ve subconsciously adopted over time. David Dylan Thomas joins us to discuss cognitive bias and how we can design for it and work with it.

In his book, David splits the topic of bias into 4 chapters – “What is Bias?”, “User Bias”, “Stakeholder Bias” and “Your Own Bias”. In our chat, we touch on all four topics – from the framing effect, our own perception, how we can avoid being biased, the potential benefits of peer review, the duty of care, participatory design, and perhaps disturbingly – being brain surgeons and puppet masters as designers and sticking our hands in the back of people’s heads.

(Listening time: 41 minutes, transcript)

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We all have cognitive biases, flaws in our reasoning and judgement due to our personal beliefs and hidden pattens that we’ve subconsciously adopted over time. David Dylan Thomas joins us to discuss cognitive bias and how we can design for it and work w... We all have cognitive biases, flaws in our reasoning and judgement due to our personal beliefs and hidden pattens that we’ve subconsciously adopted over time. David Dylan Thomas joins us to discuss cognitive bias and how we can design for it and work with it. In his book, David splits the topic of bias into... James Royal-Lawson and Per Axbom 41:25
#244 Icons https://uxpodcast.com/244-icons-pictograms/ Thu, 27 Aug 2020 22:30:00 +0000 http://uxpodcast.com/?p=3409 https://uxpodcast.com/244-icons-pictograms/#respond https://uxpodcast.com/244-icons-pictograms/feed/ 0 <p>In this topic show dedicated to icons Per and James look at what icons are, why we, as designers, make use of them and what we can do to make them more understandable and accessible. Icons are everywhere; we rarely seem to create (visual) interfaces without them – but are they always understood? “Universally recognised...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/244-icons-pictograms/">#244 Icons</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> In this topic show dedicated to icons Per and James look at what icons are, why we, as designers, make use of them and what we can do to make them more understandable and accessible.

Icons are everywhere; we rarely seem to create (visual) interfaces without them – but are they always understood? “Universally recognised icons” is a bit of an oxymoron…

(Listening time: 34 minutes, transcript)

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In this topic show dedicated to icons Per and James look at what icons are, why we, as designers, make use of them and what we can do to make them more understandable and accessible. Icons are everywhere; we rarely seem to create (visual) interfaces wi... In this topic show dedicated to icons Per and James look at what icons are, why we, as designers, make use of them and what we can do to make them more understandable and accessible. Icons are everywhere; we rarely seem to create (visual) interfaces without them – but are they always understood? “Universally recognised... James Royal-Lawson and Per Axbom 34:11
#243 Answering surveys with Caroline Jarrett (UXP Classic) https://uxpodcast.com/243-caroline-jarrett-interview-surveys-2/ Thu, 13 Aug 2020 22:30:00 +0000 http://uxpodcast.com/?p=3271 https://uxpodcast.com/243-caroline-jarrett-interview-surveys-2/#respond https://uxpodcast.com/243-caroline-jarrett-interview-surveys-2/feed/ 0 <p>Form and survey specialist and author Caroline Jarrett joins us on this classic episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies. Amongst other things we talk about the four steps involved in answering a question and problems such as non-response error...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/243-caroline-jarrett-interview-surveys-2/">#243 Answering surveys with Caroline Jarrett (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Form and survey specialist and author Caroline Jarrett joins us on this classic episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies.

Amongst other things we talk about the four steps involved in answering a question and problems such as non-response error and coverage error.

(Listening time: 35 minutes – Transcript)

References:

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Form and survey specialist and author Caroline Jarrett joins us on this classic episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies. Form and survey specialist and author Caroline Jarrett joins us on this classic episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies. Amongst other things we talk about the four steps involved in answering a question and problems such as non-response error... James Royal-Lawson and Per Axbom 35:20
#242 Figure it out with Stephen Anderson and Karl Fast https://uxpodcast.com/242-figure-it-out-anderson-fast/ Thu, 30 Jul 2020 22:30:00 +0000 http://uxpodcast.com/?p=3253 https://uxpodcast.com/242-figure-it-out-anderson-fast/#respond https://uxpodcast.com/242-figure-it-out-anderson-fast/feed/ 0 <p>What does it mean to understand something? How do we take information and create understanding? We talk to with Stephen Anderson and Karl Fast and do our best to Figure It Out. we talk about the challenge of making something understandable, different theories of cognition including embodied cognition, how some things we often consider wrong...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/242-figure-it-out-anderson-fast/">#242 Figure it out with Stephen Anderson and Karl Fast</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> What does it mean to understand something? How do we take information and create understanding? We talk to with Stephen Anderson and Karl Fast and do our best to Figure It Out.

we talk about the challenge of making something understandable, different theories of cognition including embodied cognition, how some things we often consider wrong or mistakes are actually part of understanding.

It’s a philosophical and thought-provoking conversation.

(Listening time: 37 minutes, transcript)

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What does it mean to understand something? How do we take information and create understanding? We talk to with Stephen Anderson and Karl Fast and do our best to Figure It Out. we talk about the challenge of making something understandable, What does it mean to understand something? How do we take information and create understanding? We talk to with Stephen Anderson and Karl Fast and do our best to Figure It Out. we talk about the challenge of making something understandable, different theories of cognition including embodied cognition, how some things we often consider wrong... James Royal-Lawson and Per Axbom 37:24
#241 Privacy privilege https://uxpodcast.com/241-privacy-privilege/ Thu, 16 Jul 2020 22:30:00 +0000 http://uxpodcast.com/?p=3248 https://uxpodcast.com/241-privacy-privilege/#respond https://uxpodcast.com/241-privacy-privilege/feed/ 0 <p>Episode 241 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are about “privacy privilege” and the gulf between other professionals and web development plus how design systems haven’t perhaps delivered on the expectation to improve collaboration. Article one is Check your privacy privilege...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/241-privacy-privilege/">#241 Privacy privilege</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 241 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are about “privacy privilege” and the gulf between other professionals and web development plus how design systems haven’t perhaps delivered on the expectation to improve collaboration.

Article one is Check your privacy privilege by Heather Burns. “Other professionals assume web development is an organised profession with a defined career path like theirs. It is very, very difficult for highly intelligent people working in law and academia, for whom their careers meant three or four years at university, a year or two at graduate school, a full-time position in a professionally structured company, and a clear path of career development, to understand that web development has none of that.”

Our second article is The design systems between us by Ethan Marcotte. “..in my experience, design systems haven’t brought this kind of rich, cross-functional collaboration to most organisations. Instead, the existing divisions between design and implementation have become entrenched, and massively so.”

(Listening time: 35 minutes, transcript)

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Episode 241 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are about “privacy privilege” and the gulf between other professionals and web development plus how design systems haven’t perhaps... Episode 241 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are about “privacy privilege” and the gulf between other professionals and web development plus how design systems haven’t perhaps delivered on the expectation to improve collaboration. Article one is Check your privacy privilege... James Royal-Lawson and Per Axbom 35:02
#240 Architecting the information age with Lisa Welchman (UXP Classic) https://uxpodcast.com/240-architecting-the-information-age-with-lisa-welchman/ Thu, 02 Jul 2020 22:30:00 +0000 http://uxpodcast.com/?p=3236 https://uxpodcast.com/240-architecting-the-information-age-with-lisa-welchman/#respond https://uxpodcast.com/240-architecting-the-information-age-with-lisa-welchman/feed/ 0 <p>In this classic UX Podcast interview we talk to Lisa Welchman about our responsibility as designers and creators of digital products, services and information. A thought-provoking and philosophical chat about the way we work and should work. “Are you doing your best work right now?” asked Lisa at UXLx back in 2015. A call to...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/240-architecting-the-information-age-with-lisa-welchman/">#240 Architecting the information age with Lisa Welchman (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> In this classic UX Podcast interview we talk to Lisa Welchman about our responsibility as designers and creators of digital products, services and information.

A thought-provoking and philosophical chat about the way we work and should work. “Are you doing your best work right now?” asked Lisa at UXLx back in 2015. A call to arms for UXers to architect the bigger picture, and 5 years on, it still feels as relevant – if not more so – than it did back then.

(Listening time: 41 minutes, transcript)

References

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In this classic UX Podcast interview we talk to Lisa Welchman about our responsibility as designers and creators of digital products, services and information. A thought-provoking and philosophical chat about the way we work and should work. In this classic UX Podcast interview we talk to Lisa Welchman about our responsibility as designers and creators of digital products, services and information. A thought-provoking and philosophical chat about the way we work and should work. “Are you doing your best work right now?” asked Lisa at UXLx back in 2015. A call to... James Royal-Lawson and Per Axbom 33:12
#239 Storytelling in design with Anna Dahlström https://uxpodcast.com/239-storytelling-anna-dahlstrom/ Thu, 18 Jun 2020 22:30:00 +0000 http://uxpodcast.com/?p=3229 https://uxpodcast.com/239-storytelling-anna-dahlstrom/#respond https://uxpodcast.com/239-storytelling-anna-dahlstrom/feed/ 0 <p>Everything is a story. Every product experience is a story. Anna Dahlström, author of Storytelling in design joins us to talk about how we can manage, choreograph and narrate that story. We discuss story structure, managing the multiverse, choose your own adventures, happy and unhappy journeys – We also ask Anna how traditional storytelling is...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/239-storytelling-anna-dahlstrom/">#239 Storytelling in design with Anna Dahlström</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Everything is a story. Every product experience is a story. Anna Dahlström, author of Storytelling in design joins us to talk about how we can manage, choreograph and narrate that story.

We discuss story structure, managing the multiverse, choose your own adventures, happy and unhappy journeys – We also ask Anna how traditional storytelling is changing.

(Listening time: 38 minutes, transcript)

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Everything is a story. Every product experience is a story. Anna Dahlström, author of Storytelling in design joins us to talk about how we can manage, choreograph and narrate that story. We discuss story structure, managing the multiverse, Everything is a story. Every product experience is a story. Anna Dahlström, author of Storytelling in design joins us to talk about how we can manage, choreograph and narrate that story. We discuss story structure, managing the multiverse, choose your own adventures, happy and unhappy journeys – We also ask Anna how traditional storytelling is... James Royal-Lawson and Per Axbom 38:27
#238 Embedding privacy with Tim Kariotis https://uxpodcast.com/238-embedding-privacy-timothy-kariotis/ Thu, 04 Jun 2020 22:30:00 +0000 http://uxpodcast.com/?p=3216 <p>Tim Kariotis talks to us about privacy. What is privacy? How do we go about embedding privacy into design and understanding the privacy and social norms around information? How do we make sure that we treat user’s data in a way that doesn’t make them uncomfortable? We talk about “that icky feeling” you get when...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/238-embedding-privacy-timothy-kariotis/">#238 Embedding privacy with Tim Kariotis</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Tim Kariotis talks to us about privacy. What is privacy? How do we go about embedding privacy into design and understanding the privacy and social norms around information? How do we make sure that we treat user’s data in a way that doesn’t make them u... Tim Kariotis talks to us about privacy. What is privacy? How do we go about embedding privacy into design and understanding the privacy and social norms around information? How do we make sure that we treat user’s data in a way that doesn’t make them uncomfortable? We talk about “that icky feeling” you get when... James Royal-Lawson and Per Axbom 36:21 #237 User research during a pandemic with Mar Murube https://uxpodcast.com/237-user-research-pandemic-mar-murube/ Thu, 21 May 2020 22:30:00 +0000 http://uxpodcast.com/?p=3208 <p>Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed. It’s not a simple matter of “just” switching to remote interviews. There’s a general increased level of anxiety in many communities. Interviews may not go as...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/237-user-research-pandemic-mar-murube/">#237 User research during a pandemic with Mar Murube</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed. It’s not a simple matter of “just” switching to remote interviews. Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed. It’s not a simple matter of “just” switching to remote interviews. There’s a general increased level of anxiety in many communities. Interviews may not go as... James Royal-Lawson and Per Axbom 35:03 #236 Designisms https://uxpodcast.com/236-designisms/ Thu, 07 May 2020 22:30:00 +0000 http://uxpodcast.com/?p=3200 <p>Episode 236 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles cover why “designisms” are a problem and how to write user research insights. Article one is Why Designisms are a problem by Josh Munn. “If we want more people to adopt design, we...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/236-designisms/">#236 Designisms</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 236 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles cover why “designisms” are a problem and how to write user research insights. Article one is Why Designisms are a problem by Josh ... Episode 236 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles cover why “designisms” are a problem and how to write user research insights. Article one is Why Designisms are a problem by Josh Munn. “If we want more people to adopt design, we... James Royal-Lawson and Per Axbom 30:09 #235 Internet anxiety with David Swallow https://uxpodcast.com/235-internet-anxiety-david-swallow/ Thu, 23 Apr 2020 22:30:00 +0000 http://uxpodcast.com/?p=3189 <p>What makes you anxious when using the internet? We talk to David Swallow about the ways in which websites can make us stressed, irritated and cause serious problems for people with panic and anxiety disorders. We also talk about possible solutions, some of the technical challenges as well as the practical ones. How to find...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/235-internet-anxiety-david-swallow/">#235 Internet anxiety with David Swallow</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> What makes you anxious when using the internet? We talk to David Swallow about the ways in which websites can make us stressed, irritated and cause serious problems for people with panic and anxiety disorders. We also talk about possible solutions, What makes you anxious when using the internet? We talk to David Swallow about the ways in which websites can make us stressed, irritated and cause serious problems for people with panic and anxiety disorders. We also talk about possible solutions, some of the technical challenges as well as the practical ones. How to find... James Royal-Lawson and Per Axbom 36:57 #234 Visual thinking with Eva-Lotta Lamm https://uxpodcast.com/234-visual-thinking-eva-lotta-lamm/ Thu, 09 Apr 2020 22:30:00 +0000 http://uxpodcast.com/?p=3180 <p>Eva-Lotta Lamm joins us to talk about sketching, visualising and using visualisations for uncovering and exploring problems. We also talk about giving people permission to do rubbish drawings – to get over not being good enough, how to make your visualisations more robust, and how to draw straight lines. We don’t waste time trying to...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/234-visual-thinking-eva-lotta-lamm/">#234 Visual thinking with Eva-Lotta Lamm</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Eva-Lotta Lamm joins us to talk about sketching, visualising and using visualisations for uncovering and exploring problems. We also talk about giving people permission to do rubbish drawings – to get over not being good enough, Eva-Lotta Lamm joins us to talk about sketching, visualising and using visualisations for uncovering and exploring problems. We also talk about giving people permission to do rubbish drawings – to get over not being good enough, how to make your visualisations more robust, and how to draw straight lines. We don’t waste time trying to... James Royal-Lawson and Per Axbom 33:42 #233 Usability testing with Richard Whitehand https://uxpodcast.com/233-usability-testing-richard-whitehand/ Thu, 26 Mar 2020 23:30:00 +0000 http://uxpodcast.com/?p=3170 <p>Richard Whitehand has been working hands on with usability testing for decades. He’s spent more hours than anyone we know in a usability lab testing with users. He joins us to talk about the benefits of usability testing, which are more than just discovering issues with your design. We also talk about developing a culture...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/233-usability-testing-richard-whitehand/">#233 Usability testing with Richard Whitehand</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Richard Whitehand has been working hands on with usability testing for decades. He’s spent more hours than anyone we know in a usability lab testing with users. He joins us to talk about the benefits of usability testing, Richard Whitehand has been working hands on with usability testing for decades. He’s spent more hours than anyone we know in a usability lab testing with users. He joins us to talk about the benefits of usability testing, which are more than just discovering issues with your design. We also talk about developing a culture... James Royal-Lawson and Per Axbom 30:00 #232 Design psychology with Amy Bucher https://uxpodcast.com/232-design-psychology-amy-bucher/ Thu, 12 Mar 2020 23:30:00 +0000 http://uxpodcast.com/?p=3155 <p>Amy Bucher, author of Engaged – designing for behaviour change, joins us to talk about how psychology can influence the design of digital products. Behaviour change design is the application of psychological science to the creation of products or experiences in order to influence specific behaviours in users.  We talk with Amy about the difference...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/232-design-psychology-amy-bucher/">#232 Design psychology with Amy Bucher</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Amy Bucher, author of Engaged – designing for behaviour change, joins us to talk about how psychology can influence the design of digital products. Behaviour change design is the application of psychological science to the creation of products or exper... Amy Bucher, author of Engaged – designing for behaviour change, joins us to talk about how psychology can influence the design of digital products. Behaviour change design is the application of psychological science to the creation of products or experiences in order to influence specific behaviours in users.  We talk with Amy about the difference... James Royal-Lawson and Per Axbom 35:37 #231 Writing is designing with Michael Metts and Andy Welfle https://uxpodcast.com/231-writing-is-designing-michael-metts-andy-welfle/ Thu, 27 Feb 2020 23:30:00 +0000 http://uxpodcast.com/?p=3146 <p>Designing with words – writing is designing. We talk to Andy Welfle and Michael Metts about how you can go about applying a design methodology to your words. In a conversation based around the content in their Rosenfeld Media book Writing is designing, we learn how to be intentional about content, to have the courage...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/231-writing-is-designing-michael-metts-andy-welfle/">#231 Writing is designing with Michael Metts and Andy Welfle</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Designing with words – writing is designing. We talk to Andy Welfle and Michael Metts about how you can go about applying a design methodology to your words. In a conversation based around the content in their Rosenfeld Media book Writing is designing,... Designing with words – writing is designing. We talk to Andy Welfle and Michael Metts about how you can go about applying a design methodology to your words. In a conversation based around the content in their Rosenfeld Media book Writing is designing, we learn how to be intentional about content, to have the courage... James Royal-Lawson and Per Axbom 37:13 #230 Growth marketing with Sara Öhman https://uxpodcast.com/230-growth-marketing-sara-ohman/ Thu, 13 Feb 2020 23:30:00 +0000 http://uxpodcast.com/?p=3139 <p>What is growth marketing? We were curious so we asked Swedish digital marketing expert Sara Öhman to join us and explain what is it and share some of the methods and processes she has in her toolbox. Sara is one of the leading experts in social media and digital marketing in Sweden and has taught...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/230-growth-marketing-sara-ohman/">#230 Growth marketing with Sara Öhman</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> What is growth marketing? We were curious so we asked Swedish digital marketing expert Sara Öhman to join us and explain what is it and share some of the methods and processes she has in her toolbox. Sara is one of the leading experts in social media a... What is growth marketing? We were curious so we asked Swedish digital marketing expert Sara Öhman to join us and explain what is it and share some of the methods and processes she has in her toolbox. Sara is one of the leading experts in social media and digital marketing in Sweden and has taught... James Royal-Lawson and Per Axbom clean 33:45 #229 Just enough research with Erika Hall https://uxpodcast.com/229-erika-hall-just-enough-research/ Thu, 30 Jan 2020 23:30:00 +0000 http://uxpodcast.com/?p=3125 <p>Six years have passed since Erika Hall published Just Enough Research. Recently she’s released an updated second edition. We took the opportunity to talk to her about her book and research. What exactly is research and how do we know we’ve done enough of it? We talk about making sure you’ve got clear business goals...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/229-erika-hall-just-enough-research/">#229 Just enough research with Erika Hall</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Six years have passed since Erika Hall published Just Enough Research. Recently she’s released an updated second edition. We took the opportunity to talk to her about her book and research. What exactly is research and how do we know we’ve done enough ... Six years have passed since Erika Hall published Just Enough Research. Recently she’s released an updated second edition. We took the opportunity to talk to her about her book and research. What exactly is research and how do we know we’ve done enough of it? We talk about making sure you’ve got clear business goals... James Royal-Lawson and Per Axbom 36:47 #228 The Aesthetic-Accessibility Paradox https://uxpodcast.com/228-aesthetic-accessibility-paradox/ Thu, 16 Jan 2020 23:30:00 +0000 http://uxpodcast.com/?p=3118 <p>Episode 228 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: The Aesthetic-Accessibility Paradox and Three Principles for Designing Machine Learning-Powered Products. Article one is The Aesthetic-Accessibility Paradox by Anthony Tseng. This controversial and misleading article argues that designs can be “too accessible”...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/228-aesthetic-accessibility-paradox/">#228 The Aesthetic-Accessibility Paradox</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 228 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: The Aesthetic-Accessibility Paradox and Three Principles for Designing Machine Learning-Powered Products. Episode 228 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: The Aesthetic-Accessibility Paradox and Three Principles for Designing Machine Learning-Powered Products. Article one is The Aesthetic-Accessibility Paradox by Anthony Tseng. This controversial and misleading article argues that designs can be “too accessible”... James Royal-Lawson and Per Axbom clean 31:55 #227 Imposter syndrome with Amy Silvers & Lori Cavallucci (UXP Classic) https://uxpodcast.com/227-imposter-syndrome-amy-silvers-lori-cavallucci/ Thu, 02 Jan 2020 23:30:00 +0000 http://uxpodcast.com/?p=3109 <p>In this classic interview from 2015, we talk to Lori Cavallucci and Amy Silvers to learn more about imposter syndrome – what is it and how it effects us. Why does our branch in particular seem to suffer from it? What can we do to deal with it and can it be a good thing...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/227-imposter-syndrome-amy-silvers-lori-cavallucci/">#227 Imposter syndrome with Amy Silvers & Lori Cavallucci (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> In this classic interview from 2015, we talk to Lori Cavallucci and Amy Silvers to learn more about imposter syndrome – what is it and how it effects us. Why does our branch in particular seem to suffer from it? In this classic interview from 2015, we talk to Lori Cavallucci and Amy Silvers to learn more about imposter syndrome – what is it and how it effects us. Why does our branch in particular seem to suffer from it? What can we do to deal with it and can it be a good thing... James Royal-Lawson and Per Axbom clean 37:14 #226 Improv with Mike Gorgone https://uxpodcast.com/226-improv-mike-gorgone/ Thu, 19 Dec 2019 23:30:00 +0000 http://uxpodcast.com/?p=3099 <p>How is improvisation, or improv as it’s known, be relevant to those of us working with UX? Mike Gorgone joins us for an entertaining look into how it’s useful and how you can practice it. We learn how improv can help with creative thinking, team building, meetings, but also listening and building trust. Mike shares...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/226-improv-mike-gorgone/">#226 Improv with Mike Gorgone</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> How is improvisation, or improv as it’s known, be relevant to those of us working with UX? Mike Gorgone joins us for an entertaining look into how it’s useful and how you can practice it. We learn how improv can help with creative thinking, How is improvisation, or improv as it’s known, be relevant to those of us working with UX? Mike Gorgone joins us for an entertaining look into how it’s useful and how you can practice it. We learn how improv can help with creative thinking, team building, meetings, but also listening and building trust. Mike shares... James Royal-Lawson and Per Axbom clean 35:44 #225 Indistractable with Nir Eyal https://uxpodcast.com/225-indistractable-hooked-nir-eyal/ Thu, 05 Dec 2019 23:30:37 +0000 http://uxpodcast.com/?p=3077 <p>Nir Eyal joins us to discuss some of the ideas and topics covered in his two books, Hooked and Indistractable. In his work with digital ethics Per has frequently pushed back against attempts to influence people without their informed consent. And on UX Podcast we frequently discuss the dangers of oblivious design. In September, Per...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/225-indistractable-hooked-nir-eyal/">#225 Indistractable with Nir Eyal</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Nir Eyal joins us to discuss some of the ideas and topics covered in his two books, Hooked and Indistractable. In his work with digital ethics Per has frequently pushed back against attempts to influence people without their informed consent. Nir Eyal joins us to discuss some of the ideas and topics covered in his two books, Hooked and Indistractable. In his work with digital ethics Per has frequently pushed back against attempts to influence people without their informed consent. And on UX Podcast we frequently discuss the dangers of oblivious design. In September, Per... James Royal-Lawson and Per Axbom clean 41:33 #224 The business value of design with Jeanne Liedtka https://uxpodcast.com/224-jeanne-liedtka-design-thinking/ Thu, 21 Nov 2019 23:30:42 +0000 http://uxpodcast.com/?p=3065 <p>Jeanne Liedtka, author of multiple books around design thinking and organic growth, was visiting Stockholm and we had the opportunity to talk to her in person about design thinking and the business value of design. We also talk about why design thinking matters, why it’s okay to not be perfect, the nuances of value creation...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/224-jeanne-liedtka-design-thinking/">#224 The business value of design with Jeanne Liedtka</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Jeanne Liedtka, author of multiple books around design thinking and organic growth, was visiting Stockholm and we had the opportunity to talk to her in person about design thinking and the business value of design. Jeanne Liedtka, author of multiple books around design thinking and organic growth, was visiting Stockholm and we had the opportunity to talk to her in person about design thinking and the business value of design. We also talk about why design thinking matters, why it’s okay to not be perfect, the nuances of value creation... James Royal-Lawson and Per Axbom clean 40:05 #223 Cross disciplinary collaboration with Becki Hyde https://uxpodcast.com/223-becki-hyde-cross-disciplinary-collaboration/ Thu, 07 Nov 2019 23:30:49 +0000 http://uxpodcast.com/?p=3056 <p>Becki Hyde, Design Practice Lead at Pivotal, joins us to talk about how to make “Magic with Cross-Disciplinary Collaboration”. Collaborating by actually working together and creating a balanced team with design, product Management and developers. We also get into multiple projects versus submersion in one big thing, job titles, power dynamics, empowerment, the importance of...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/223-becki-hyde-cross-disciplinary-collaboration/">#223 Cross disciplinary collaboration with Becki Hyde</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Becki Hyde, Design Practice Lead at Pivotal, joins us to talk about how to make “Magic with Cross-Disciplinary Collaboration”. Collaborating by actually working together and creating a balanced team with design, product Management and developers. Becki Hyde, Design Practice Lead at Pivotal, joins us to talk about how to make “Magic with Cross-Disciplinary Collaboration”. Collaborating by actually working together and creating a balanced team with design, product Management and developers. We also get into multiple projects versus submersion in one big thing, job titles, power dynamics, empowerment, the importance of... James Royal-Lawson and Per Axbom clean 36:14 #222 Sense and respond with Jeff Gothelf and Josh Seiden https://uxpodcast.com/222-jeff-gothelf-josh-seiden-sense-respond/ Thu, 24 Oct 2019 22:30:54 +0000 http://uxpodcast.com/?p=3046 <p>Josh Seiden and Jeff Gothelf have together written the books Lean UX and Sense and Respond. We learn how they used their own methods to develop their second book based on the feedback from their first. We also discuss how to make change happen, using recipes as a starting point (rather than letting them become...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/222-jeff-gothelf-josh-seiden-sense-respond/">#222 Sense and respond with Jeff Gothelf and Josh Seiden</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Josh Seiden and Jeff Gothelf have together written the books Lean UX and Sense and Respond. We learn how they used their own methods to develop their second book based on the feedback from their first. We also discuss how to make change happen, Josh Seiden and Jeff Gothelf have together written the books Lean UX and Sense and Respond. We learn how they used their own methods to develop their second book based on the feedback from their first. We also discuss how to make change happen, using recipes as a starting point (rather than letting them become... James Royal-Lawson and Per Axbom clean 40:07 #221 Decision systems with Kim Goodwin https://uxpodcast.com/221-decision-systems-kim-goodwin/ Thu, 10 Oct 2019 22:30:05 +0000 http://uxpodcast.com/?p=3034 <p>Kim Goodwin, three-time guest on UX Podcast and a person we have huge amounts of respect for joins us at From Business To Buttons to talk about decision systems – Design systems are often a good investment, but do they give the highest rate of return? No says Kim, changing how we make decisions gives...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/221-decision-systems-kim-goodwin/">#221 Decision systems with Kim Goodwin</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Kim Goodwin, three-time guest on UX Podcast and a person we have huge amounts of respect for joins us at From Business To Buttons to talk about decision systems – Design systems are often a good investment, but do they give the highest rate of return? Kim Goodwin, three-time guest on UX Podcast and a person we have huge amounts of respect for joins us at From Business To Buttons to talk about decision systems – Design systems are often a good investment, but do they give the highest rate of return? No says Kim, changing how we make decisions gives... James Royal-Lawson and Per Axbom clean 37:11 #220 Positive user experience https://uxpodcast.com/220-postitive-user-experience-2/ Thu, 26 Sep 2019 22:30:43 +0000 http://uxpodcast.com/?p=3024 <p>Episode 220 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: version 2 of the Lean UX Canvas, and how a positive user experience could increase conversions. Article one is Lean UX Canvas V2 by Jeff Gothelf. Three years ago Jeff published his...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/220-postitive-user-experience-2/">#220 Positive user experience</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 220 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: version 2 of the Lean UX Canvas, and how a positive user experience could increase conversions. Episode 220 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: version 2 of the Lean UX Canvas, and how a positive user experience could increase conversions. Article one is Lean UX Canvas V2 by Jeff Gothelf. Three years ago Jeff published his... James Royal-Lawson and Per Axbom clean 36:19 #219 Facilitating structures with Stephen Anderson https://uxpodcast.com/219-facilitating-structures-stephen-anderson/ Thu, 12 Sep 2019 22:30:20 +0000 http://uxpodcast.com/?p=3015 <p>How do i facilitate someone’s discovery? Stephen Anderson has a passion for learning, teaching and facilitating and helps us in this episode think about how we can help both ourselves and others along their journey as a designer.  We talked to Stephen about teaching, workshops, tools, coaching, facilitating, leadership – and the future of designers...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/219-facilitating-structures-stephen-anderson/">#219 Facilitating structures with Stephen Anderson</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> How do i facilitate someone’s discovery? Stephen Anderson has a passion for learning, teaching and facilitating and helps us in this episode think about how we can help both ourselves and others along their journey as a designer. How do i facilitate someone’s discovery? Stephen Anderson has a passion for learning, teaching and facilitating and helps us in this episode think about how we can help both ourselves and others along their journey as a designer.  We talked to Stephen about teaching, workshops, tools, coaching, facilitating, leadership – and the future of designers... James Royal-Lawson and Per Axbom clean 41:10 #218 Feedback with Claire Lew https://uxpodcast.com/218-feedback-claire-lew/ Thu, 29 Aug 2019 22:30:40 +0000 http://uxpodcast.com/?p=3004 <p>The Feedback loop – it’s not just about giving, but also about asking, receiving as well as acting on the feedback you’ve been given. Claire Lew joins us to share how we can be great a culture of feedback.  One of the main benefits of receiving feedback is that it fills in the blindspots. But...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/218-feedback-claire-lew/">#218 Feedback with Claire Lew</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> The Feedback loop – it’s not just about giving, but also about asking, receiving as well as acting on the feedback you’ve been given. Claire Lew joins us to share how we can be great a culture of feedback.  One of the main benefits of receiving feedbac... The Feedback loop – it’s not just about giving, but also about asking, receiving as well as acting on the feedback you’ve been given. Claire Lew joins us to share how we can be great a culture of feedback.  One of the main benefits of receiving feedback is that it fills in the blindspots. But... James Royal-Lawson and Per Axbom clean 40:08 #217 Randomness with Chris Noessel https://uxpodcast.com/217-randomness-chris-noessel/ Thu, 15 Aug 2019 22:30:15 +0000 http://uxpodcast.com/?p=2999 <p>Chris Noessel, UX veteran and many-time UX Podcast guest, joins us at From Business To Buttons to talk about randomness – a broad philosophical topic with a rich history and some interesting applications for creativity and design. We move from tarot reading through haruspication to a 20th century French movement for constrained writing, and all...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/217-randomness-chris-noessel/">#217 Randomness with Chris Noessel</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Chris Noessel, UX veteran and many-time UX Podcast guest, joins us at From Business To Buttons to talk about randomness – a broad philosophical topic with a rich history and some interesting applications for creativity and design. Chris Noessel, UX veteran and many-time UX Podcast guest, joins us at From Business To Buttons to talk about randomness – a broad philosophical topic with a rich history and some interesting applications for creativity and design. We move from tarot reading through haruspication to a 20th century French movement for constrained writing, and all... James Royal-Lawson and Per Axbom clean 34:47 #216 Make it so with Nathan Shedroff and Chris Noessel (UXP Classic) https://uxpodcast.com/216-make-it-so/ Thu, 01 Aug 2019 22:30:19 +0000 http://uxpodcast.com/?p=2990 <p>In this classic episode, Nathan Shedroff and Christopher Noessel, authors of Make It So, join us to talk about interaction design lessons from science fiction. For a number of years Nathan and Chris have been collecting and investigating interfaces seen and used in science fiction, that research has now made it into book form. We...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/216-make-it-so/">#216 Make it so with Nathan Shedroff and Chris Noessel (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> In this classic episode, Nathan Shedroff and Christopher Noessel, authors of Make It So, join us to talk about interaction design lessons from science fiction. For a number of years Nathan and Chris have been collecting and investigating interfaces see... In this classic episode, Nathan Shedroff and Christopher Noessel, authors of Make It So, join us to talk about interaction design lessons from science fiction. For a number of years Nathan and Chris have been collecting and investigating interfaces seen and used in science fiction, that research has now made it into book form. We... James Royal-Lawson and Per Axbom clean 41:38 #215 Machine learning with Daryl Weir https://uxpodcast.com/215-machine-learning-daryl-weir/ Thu, 18 Jul 2019 22:30:42 +0000 http://uxpodcast.com/?p=2976 <p>People worry that machines are going to get too smart. The bigger problem right now is that they aren’t smart enough. Daryl Weir, mathematician and data scientist joins us to talk about machine learning and AI. We discuss the impacts of seeding systems with biased data, how our designs and algorithms evolve and impact beyond...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/215-machine-learning-daryl-weir/">#215 Machine learning with Daryl Weir</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> People worry that machines are going to get too smart. The bigger problem right now is that they aren’t smart enough. Daryl Weir, mathematician and data scientist joins us to talk about machine learning and AI. People worry that machines are going to get too smart. The bigger problem right now is that they aren’t smart enough. Daryl Weir, mathematician and data scientist joins us to talk about machine learning and AI. We discuss the impacts of seeding systems with biased data, how our designs and algorithms evolve and impact beyond... James Royal-Lawson and Per Axbom clean 37:52 #214 Lost in translation https://uxpodcast.com/214-lost-in-translation-linkshow/ Thu, 04 Jul 2019 22:30:59 +0000 http://uxpodcast.com/?p=2973 <p>Episode 214 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re a research paper about a large scale accessment of dark patterns used on shopping websites, and the story of a health platform roll-out in Denmark. Article one is Dark Patterns at Scale: Findings from...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/214-lost-in-translation-linkshow/">#214 Lost in translation</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 214 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re a research paper about a large scale accessment of dark patterns used on shopping websites, Episode 214 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re a research paper about a large scale accessment of dark patterns used on shopping websites, and the story of a health platform roll-out in Denmark. Article one is Dark Patterns at Scale: Findings from... James Royal-Lawson and Per Axbom 33:30 #213 Spacesuit design with Lindsey Aitchison https://uxpodcast.com/213-spacesuit-design-lindsey-aitchison/ Thu, 20 Jun 2019 22:30:02 +0000 http://uxpodcast.com/?p=2963 <p>Lindsey Aitchison, spacesuit designer at NASA, joins us at From Business To Buttons to talk about the challenges and process of designing the equipment astronauts need to wear in order to survive and work in space and other extra-terrestrial environments. We reflect on the similarity between “space” design and “regualar” digital design. We talk about...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/213-spacesuit-design-lindsey-aitchison/">#213 Spacesuit design with Lindsey Aitchison</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Lindsey Aitchison, spacesuit designer at NASA, joins us at From Business To Buttons to talk about the challenges and process of designing the equipment astronauts need to wear in order to survive and work in space and other extra-terrestrial environmen... Lindsey Aitchison, spacesuit designer at NASA, joins us at From Business To Buttons to talk about the challenges and process of designing the equipment astronauts need to wear in order to survive and work in space and other extra-terrestrial environments. We reflect on the similarity between “space” design and “regualar” digital design. We talk about... James Royal-Lawson and Per Axbom clean 38:25 #212 Continuous learning with Kate Rutter https://uxpodcast.com/212-continuous-learning-kate-rutter/ Thu, 06 Jun 2019 22:30:34 +0000 http://uxpodcast.com/?p=2951 <p>How can we stay up-to-date in a world constantly in flux? Kate Rutter, designer, teacher and co-host of What Is Wrong With UX joins us to talk about how to embrace continious learning and personal growth. We talk about a world of serial careers, being relaxed about tools and methods, recruitment – and the usefulness...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/212-continuous-learning-kate-rutter/">#212 Continuous learning with Kate Rutter</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> How can we stay up-to-date in a world constantly in flux? Kate Rutter, designer, teacher and co-host of What Is Wrong With UX joins us to talk about how to embrace continious learning and personal growth. We talk about a world of serial careers, How can we stay up-to-date in a world constantly in flux? Kate Rutter, designer, teacher and co-host of What Is Wrong With UX joins us to talk about how to embrace continious learning and personal growth. We talk about a world of serial careers, being relaxed about tools and methods, recruitment – and the usefulness... James Royal-Lawson and Per Axbom clean 40:55 #211 Disruptive design patterns with Laura Kalbag https://uxpodcast.com/211-disruptive-design-laura-kalbag/ Thu, 23 May 2019 22:30:17 +0000 http://uxpodcast.com/?p=2947 <p>Laura Kalbag, author of Accessibility for Everyone, joins us at From Business To Buttons to talk about accessibility and also disruptive design patterns. We discuss accessibility by default, data collection and business models as well as using the web for good. “engagement that doesn’t serve a users’ intentions is addiction.” Laura Kalbag (Listening time: 35...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/211-disruptive-design-laura-kalbag/">#211 Disruptive design patterns with Laura Kalbag</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Laura Kalbag, author of Accessibility for Everyone, joins us at From Business To Buttons to talk about accessibility and also disruptive design patterns. We discuss accessibility by default, data collection and business models as well as using the web ... Laura Kalbag, author of Accessibility for Everyone, joins us at From Business To Buttons to talk about accessibility and also disruptive design patterns. We discuss accessibility by default, data collection and business models as well as using the web for good. “engagement that doesn’t serve a users’ intentions is addiction.” Laura Kalbag (Listening time: 35... James Royal-Lawson and Per Axbom clean 35:23 #210 Embedding service design with Marc Stickdorn https://uxpodcast.com/210-service-design-marc-stickdorn/ Thu, 09 May 2019 22:30:11 +0000 http://uxpodcast.com/?p=2943 <p>Marc Stickdorn, co-author of This Is Service Design and This Is Service Design doing, joins us at From Business To Buttons to talk about how to get service design truly embedded in organisations. We discuss how service design is design, our over-focus on processes, tools and methods, the ROI of service design, how to know...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/210-service-design-marc-stickdorn/">#210 Embedding service design with Marc Stickdorn</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Marc Stickdorn, co-author of This Is Service Design and This Is Service Design doing, joins us at From Business To Buttons to talk about how to get service design truly embedded in organisations. We discuss how service design is design, Marc Stickdorn, co-author of This Is Service Design and This Is Service Design doing, joins us at From Business To Buttons to talk about how to get service design truly embedded in organisations. We discuss how service design is design, our over-focus on processes, tools and methods, the ROI of service design, how to know... James Royal-Lawson and Per Axbom clean 35:21 #209 Paper prototypes https://uxpodcast.com/209-paper-prototyping/ Thu, 25 Apr 2019 22:30:28 +0000 http://uxpodcast.com/?p=2923 <p>In April 2019 the Interaction Design Foundation tweeted an article from their archives about rapid prototyping. Attached to the tweet was a short video of someone demonstrating a paper prototype. The response, mainly to the video clip, divided the design world in two. It was either “waste of time!” or “fantastic!”. The video was not...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/209-paper-prototyping/">#209 Paper prototypes</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> In April 2019 the Interaction Design Foundation tweeted an article from their archives about rapid prototyping. Attached to the tweet was a short video of someone demonstrating a paper prototype. The response, mainly to the video clip, In April 2019 the Interaction Design Foundation tweeted an article from their archives about rapid prototyping. Attached to the tweet was a short video of someone demonstrating a paper prototype. The response, mainly to the video clip, divided the design world in two. It was either “waste of time!” or “fantastic!”. The video was not... James Royal-Lawson and Per Axbom clean 38:32 #208 Your next UX job with Jessica Ivins https://uxpodcast.com/208-jessica-ivins-next-ux-job/ Thu, 11 Apr 2019 22:30:06 +0000 http://uxpodcast.com/?p=2899 <p>Preparing for your next job is like saving for retirement says Jessica Ivins. Start putting yourself out there ahead of time, thinking about what you would like your next job to be and do a little bit to prepare on a regular basis. We get lots of questions related to looking for your next, or...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/208-jessica-ivins-next-ux-job/">#208 Your next UX job with Jessica Ivins</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Preparing for your next job is like saving for retirement says Jessica Ivins. Start putting yourself out there ahead of time, thinking about what you would like your next job to be and do a little bit to prepare on a regular basis. Preparing for your next job is like saving for retirement says Jessica Ivins. Start putting yourself out there ahead of time, thinking about what you would like your next job to be and do a little bit to prepare on a regular basis. We get lots of questions related to looking for your next, or... James Royal-Lawson and Per Axbom clean 36:32 #207 Designing voice interfaces with Ben Sauer https://uxpodcast.com/207-voice-interfaces-ben-sauer/ Thu, 28 Mar 2019 23:30:51 +0000 http://uxpodcast.com/?p=2902 <p>We have high expectations for voice interfaces, after all we’ve been talking since birth. It’s natural and nuanced. Ben Sauer joins us to help us navigate the complex world of designing for voice. Multimodal – listening and replying, designing voice first, touch free design, error handling, prototyping voice interfaces – we cover a great deal...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/207-voice-interfaces-ben-sauer/">#207 Designing voice interfaces with Ben Sauer</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We have high expectations for voice interfaces, after all we’ve been talking since birth. It’s natural and nuanced. Ben Sauer joins us to help us navigate the complex world of designing for voice. Multimodal – listening and replying, We have high expectations for voice interfaces, after all we’ve been talking since birth. It’s natural and nuanced. Ben Sauer joins us to help us navigate the complex world of designing for voice. Multimodal – listening and replying, designing voice first, touch free design, error handling, prototyping voice interfaces – we cover a great deal... James Royal-Lawson and Per Axbom clean 31:08 #206 The build trap with Melissa Perri https://uxpodcast.com/206-build-trap-melissa-perri/ Thu, 14 Mar 2019 23:30:25 +0000 http://uxpodcast.com/?p=2891 <p>The build trap is something many organisations fall into. Building features for the sake of building them. Melissa Perri, author of Escaping the build trap joins us to talk about what organisations and product managers can do to avoid it. Do you know why you design and build the things you do? Often we are designing...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/206-build-trap-melissa-perri/">#206 The build trap with Melissa Perri</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> The build trap is something many organisations fall into. Building features for the sake of building them. Melissa Perri, author of Escaping the build trap joins us to talk about what organisations and product managers can do to avoid it. The build trap is something many organisations fall into. Building features for the sake of building them. Melissa Perri, author of Escaping the build trap joins us to talk about what organisations and product managers can do to avoid it. Do you know why you design and build the things you do? Often we are designing... James Royal-Lawson and Per Axbom clean 36:46 #205 Evil genius https://uxpodcast.com/205-evil-genius-linkshow/ Thu, 28 Feb 2019 23:30:33 +0000 http://uxpodcast.com/?p=2878 <p>Episode 205 is a link show. James and Jonas discuss three articles that have grabbed their attention – this time they’re about how lying can make you creative and when (and how) to do user research. Article one is Are you an evil genius? How dishonesty can make you more creative by Dr Julia Shaw. “Without...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/205-evil-genius-linkshow/">#205 Evil genius</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 205 is a link show. James and Jonas discuss three articles that have grabbed their attention – this time they’re about how lying can make you creative and when (and how) to do user research. Article one is Are you an evil genius? Episode 205 is a link show. James and Jonas discuss three articles that have grabbed their attention – this time they’re about how lying can make you creative and when (and how) to do user research. Article one is Are you an evil genius? How dishonesty can make you more creative by Dr Julia Shaw. “Without... James Royal-Lawson and Per Axbom clean 31:36 #204 Designing with sound with Aaron Day https://uxpodcast.com/204-designing-sound-aaron-day/ Thu, 14 Feb 2019 23:30:49 +0000 http://uxpodcast.com/?p=2872 <p>Designing sound – or perhaps designing with sound. Sound is part of the user experience and can be added and removed, and in both situations sound needs to be considered and designed. James and Danwei extract some wisdom from audio experience designer Aaron Day, co-author of Designing With Sound along with Amber Case. We get practical...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/204-designing-sound-aaron-day/">#204 Designing with sound with Aaron Day</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Designing sound – or perhaps designing with sound. Sound is part of the user experience and can be added and removed, and in both situations sound needs to be considered and designed. James and Danwei extract some wisdom from audio experience designer ... Designing sound – or perhaps designing with sound. Sound is part of the user experience and can be added and removed, and in both situations sound needs to be considered and designed. James and Danwei extract some wisdom from audio experience designer Aaron Day, co-author of Designing With Sound along with Amber Case. We get practical... James Royal-Lawson and Per Axbom clean 29:01 #203 Ten year challenge with Bruno Figueiredo https://uxpodcast.com/203-ten-year-challenge-bruno-figueiredo/ Thu, 31 Jan 2019 23:30:34 +0000 http://uxpodcast.com/?p=2860 <p>The #10yearchallenge involves posting a photo of yourself from 2009 along with a present day photo. We have our own UX Podcast version for you. We look back to UX in 2009 and look forward to what the state of UX could be in 2029. To help look back and speculate, Per and James are...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/203-ten-year-challenge-bruno-figueiredo/">#203 Ten year challenge with Bruno Figueiredo</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> The #10yearchallenge involves posting a photo of yourself from 2009 along with a present day photo. We have our own UX Podcast version for you. We look back to UX in 2009 and look forward to what the state of UX could be in 2029. The #10yearchallenge involves posting a photo of yourself from 2009 along with a present day photo. We have our own UX Podcast version for you. We look back to UX in 2009 and look forward to what the state of UX could be in 2029. To help look back and speculate, Per and James are... James Royal-Lawson and Per Axbom clean 33:42 #202 Digital places with Jorge Arango https://uxpodcast.com/202-digital-places-jorge-arango/ Thu, 17 Jan 2019 23:30:32 +0000 http://uxpodcast.com/?p=2843 <p>Physical places and digital places. Together with Jorge Arango we discuss concepts from the physical world of architecture and buildings and apply them to the world of digital design.   Lisa and James talk to Jorge about systems, structure and sustainability. We reflect on how disposable our digital places are and how the context given to...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/202-digital-places-jorge-arango/">#202 Digital places with Jorge Arango</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Physical places and digital places. Together with Jorge Arango we discuss concepts from the physical world of architecture and buildings and apply them to the world of digital design.   Lisa and James talk to Jorge about systems, Physical places and digital places. Together with Jorge Arango we discuss concepts from the physical world of architecture and buildings and apply them to the world of digital design.   Lisa and James talk to Jorge about systems, structure and sustainability. We reflect on how disposable our digital places are and how the context given to... James Royal-Lawson and Per Axbom clean 40:24 #201 Consistency https://uxpodcast.com/201-consistency-polarity-mapping-linkshow/ Thu, 03 Jan 2019 23:30:09 +0000 http://uxpodcast.com/?p=2817 <p>Episode 201 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re about Consistency in design and polarity mapping. Article one is Consistency in Design is the Wrong Approach by Jared Spool. “We often hear designers talk about consistent navigation, consistent page layouts, or consistent control elements....</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/201-consistency-polarity-mapping-linkshow/">#201 Consistency</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 201 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re about Consistency in design and polarity mapping. Article one is Consistency in Design is the Wrong Approach by Jared Spool. Episode 201 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re about Consistency in design and polarity mapping. Article one is Consistency in Design is the Wrong Approach by Jared Spool. “We often hear designers talk about consistent navigation, consistent page layouts, or consistent control elements.... James Royal-Lawson and Per Axbom clean 29:29 #200 Retrospective with James Royal-Lawson & Per Axbom https://uxpodcast.com/200-james-royal-lawson-per-axbom/ Thu, 20 Dec 2018 23:30:24 +0000 http://uxpodcast.com/?p=2814 <p>200 Episodes! Almost 5 days of podcast content recorded over 7 and a half years. To celebrate this milestone, Lisa Welchman and Anna Dahlström host this special episode of UX Podcast. Their guests in Episode 200 are podcasters, designers and web geeks James Royal-Lawson and Per Axbom. Lisa and Anna talk to James and Per...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/200-james-royal-lawson-per-axbom/">#200 Retrospective with James Royal-Lawson & Per Axbom</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> 200 Episodes! Almost 5 days of podcast content recorded over 7 and a half years. To celebrate this milestone, Lisa Welchman and Anna Dahlström host this special episode of UX Podcast. Their guests in Episode 200 are podcasters, 200 Episodes! Almost 5 days of podcast content recorded over 7 and a half years. To celebrate this milestone, Lisa Welchman and Anna Dahlström host this special episode of UX Podcast. Their guests in Episode 200 are podcasters, designers and web geeks James Royal-Lawson and Per Axbom. Lisa and Anna talk to James and Per... James Royal-Lawson and Per Axbom clean 50:42 #199 Physical prototypes with Kathryn McElroy https://uxpodcast.com/199-physical-prototypes-kathryn-mcelroy/ Thu, 06 Dec 2018 23:30:13 +0000 http://uxpodcast.com/?p=2804 <p>Prototyping doesn’t need to be limited to screens and pages. Making physical prototypes with electronics isn’t as complicated as it perhaps sounds. Kathryn McElroy joins us to talk about being a multi-modal designer, bridging the gap between physical and digital, you can think beyond the screen and consider the experience from a broader perspective. We...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/199-physical-prototypes-kathryn-mcelroy/">#199 Physical prototypes with Kathryn McElroy</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Prototyping doesn’t need to be limited to screens and pages. Making physical prototypes with electronics isn’t as complicated as it perhaps sounds. Kathryn McElroy joins us to talk about being a multi-modal designer, Prototyping doesn’t need to be limited to screens and pages. Making physical prototypes with electronics isn’t as complicated as it perhaps sounds. Kathryn McElroy joins us to talk about being a multi-modal designer, bridging the gap between physical and digital, you can think beyond the screen and consider the experience from a broader perspective. We... James Royal-Lawson and Per Axbom clean 31:43 #198 Connected content with Carrie Hane https://uxpodcast.com/198-connected-content-carrie-hane/ Thu, 22 Nov 2018 23:30:02 +0000 http://uxpodcast.com/?p=2802 <p>Given the benefits of producing content first, why do we still usually leave it to last? Carrie Hane ,co-author of Designing Connected Content, joins us to talk about how we can work smarter and better with producing – designing – content. We talk about how to stop filling boxes. to make use of content spec...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/198-connected-content-carrie-hane/">#198 Connected content with Carrie Hane</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Given the benefits of producing content first, why do we still usually leave it to last? Carrie Hane ,co-author of Designing Connected Content, joins us to talk about how we can work smarter and better with producing – designing – content. Given the benefits of producing content first, why do we still usually leave it to last? Carrie Hane ,co-author of Designing Connected Content, joins us to talk about how we can work smarter and better with producing – designing – content. We talk about how to stop filling boxes. to make use of content spec... James Royal-Lawson and Per Axbom clean 38:02 #197 Mental health with Jennifer Akullian https://uxpodcast.com/197-mental-health-jennifer-akullian/ Thu, 08 Nov 2018 23:30:04 +0000 http://uxpodcast.com/?p=2799 <p>Mental health is something that isn’t discussed openly at the workplace. The tech industry has a higher rate of mental health issues than many other industries. Stress, burn-out, bipolar disorder, depression, anxiety. We talked to Jennifer Akullian, psychologist, coach and former mental health practitioner. We don’t talk about mental health because of stigma. Throughout history...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/197-mental-health-jennifer-akullian/">#197 Mental health with Jennifer Akullian</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Mental health is something that isn’t discussed openly at the workplace. The tech industry has a higher rate of mental health issues than many other industries. Stress, burn-out, bipolar disorder, depression, anxiety. We talked to Jennifer Akullian, Mental health is something that isn’t discussed openly at the workplace. The tech industry has a higher rate of mental health issues than many other industries. Stress, burn-out, bipolar disorder, depression, anxiety. We talked to Jennifer Akullian, psychologist, coach and former mental health practitioner. We don’t talk about mental health because of stigma. Throughout history... James Royal-Lawson and Per Axbom 33:24 #196 Accessibility for designers https://uxpodcast.com/196-accessibility-for-designers/ Thu, 25 Oct 2018 22:30:10 +0000 http://uxpodcast.com/?p=2793 <p>Accessibility and inclusive design is something we’ve regularly mentioned during the years, but we’ve never had a dedicated show about accessibility in general.  We talk about what accessibility means for UX designers and what you can, and should do to make the websites and apps you design more accessible and inclusive. What in your organisation is...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/196-accessibility-for-designers/">#196 Accessibility for designers</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Accessibility and inclusive design is something we’ve regularly mentioned during the years, but we’ve never had a dedicated show about accessibility in general.  We talk about what accessibility means for UX designers and what you can, Accessibility and inclusive design is something we’ve regularly mentioned during the years, but we’ve never had a dedicated show about accessibility in general.  We talk about what accessibility means for UX designers and what you can, and should do to make the websites and apps you design more accessible and inclusive. What in your organisation is... James Royal-Lawson and Per Axbom clean 39:17 #195 Infused design with Jared Spool https://uxpodcast.com/195-infused-design-jared-spool/ Thu, 11 Oct 2018 22:31:06 +0000 http://uxpodcast.com/?p=2787 <p>Imagine you could just draw a concept on a whiteboard and everyone just got it and got on with it. That’s what a design infused organisation looks like. Jared Spool joins us to talk about the growth stages understanding and the growth states of UX in organisations.  Our job as design leaders is to help...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/195-infused-design-jared-spool/">#195 Infused design with Jared Spool</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Imagine you could just draw a concept on a whiteboard and everyone just got it and got on with it. That’s what a design infused organisation looks like. Jared Spool joins us to talk about the growth stages understanding and the growth states of UX in o... Imagine you could just draw a concept on a whiteboard and everyone just got it and got on with it. That’s what a design infused organisation looks like. Jared Spool joins us to talk about the growth stages understanding and the growth states of UX in organisations.  Our job as design leaders is to help... James Royal-Lawson and Per Axbom clean 38:54 #194 Research on the fly with Cyd Harrell https://uxpodcast.com/194-ux-research-cyd-harrell/ Thu, 27 Sep 2018 22:30:45 +0000 http://uxpodcast.com/?p=2780 <p>Cyd Harrell has done all kinds of user research. At the beginning of this episode Cyd tells us of the time she live streamed a user interview from a vehicle while the participant was using a mobile device whilst driving. There are times where a user researcher really does need to be fearless. During the show,...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/194-ux-research-cyd-harrell/">#194 Research on the fly with Cyd Harrell</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Cyd Harrell has done all kinds of user research. At the beginning of this episode Cyd tells us of the time she live streamed a user interview from a vehicle while the participant was using a mobile device whilst driving. Cyd Harrell has done all kinds of user research. At the beginning of this episode Cyd tells us of the time she live streamed a user interview from a vehicle while the participant was using a mobile device whilst driving. There are times where a user researcher really does need to be fearless. During the show,... James Royal-Lawson and Per Axbom clean 34:34 #193 Designing democracy with Dana Chisnell https://uxpodcast.com/193-design-democracy-dana-chisnell/ Thu, 13 Sep 2018 22:30:35 +0000 http://uxpodcast.com/?p=2775 <p>“Voting in American is hard. There are far more steps than people realise” said Dana Chisnell. We talk to Dana about democracy as a design problem. We look at how the design of civic engagement impacts on both registration and participation and how that impact varies for burdened and privileged voters. We learn a lot...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/193-design-democracy-dana-chisnell/">#193 Designing democracy with Dana Chisnell</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> “Voting in American is hard. There are far more steps than people realise” said Dana Chisnell. We talk to Dana about democracy as a design problem. We look at how the design of civic engagement impacts on both registration and participation and how tha... “Voting in American is hard. There are far more steps than people realise” said Dana Chisnell. We talk to Dana about democracy as a design problem. We look at how the design of civic engagement impacts on both registration and participation and how that impact varies for burdened and privileged voters. We learn a lot... James Royal-Lawson and Per Axbom 40:31 #192 Values are the experience with Kim Goodwin https://uxpodcast.com/192-values-experience-kim-goodwin/ Thu, 30 Aug 2018 22:30:20 +0000 http://uxpodcast.com/?p=2769 <p>Organisational culture – or values – is our design medium rather than pixels or code. Kim Goodwin joins us on the back of her UXLx 2018 talk “Values are the experience” to discuss how we can enable organisations to make the decisions that allow great UX to happen. We discuss the importance of influencing the...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/192-values-experience-kim-goodwin/">#192 Values are the experience with Kim Goodwin</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Organisational culture – or values – is our design medium rather than pixels or code. Kim Goodwin joins us on the back of her UXLx 2018 talk “Values are the experience” to discuss how we can enable organisations to make the decisions that allow great U... Organisational culture – or values – is our design medium rather than pixels or code. Kim Goodwin joins us on the back of her UXLx 2018 talk “Values are the experience” to discuss how we can enable organisations to make the decisions that allow great UX to happen. We discuss the importance of influencing the... James Royal-Lawson and Per Axbom clean 34:34 #191 Ergonomics with Kevin Cannon https://uxpodcast.com/191-ergonomy-ux-kevin-cannon/ Thu, 16 Aug 2018 22:30:41 +0000 http://uxpodcast.com/?p=2764 <p>By and large our focus in recent times has been on websites and apps, but increasingly we are going to be asked to design things in physical contexts; terminals, IoT devices, lifts. We talk to Kevin Cannon about ergonomics and UX design – The meeting point of traditional UX and industrial design. One of the biggest things...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/191-ergonomy-ux-kevin-cannon/">#191 Ergonomics with Kevin Cannon</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> By and large our focus in recent times has been on websites and apps, but increasingly we are going to be asked to design things in physical contexts; terminals, IoT devices, lifts. We talk to Kevin Cannon about ergonomics and UX design – The meeting p... By and large our focus in recent times has been on websites and apps, but increasingly we are going to be asked to design things in physical contexts; terminals, IoT devices, lifts. We talk to Kevin Cannon about ergonomics and UX design – The meeting point of traditional UX and industrial design. One of the biggest things... James Royal-Lawson and Per Axbom clean 33:22 #190 Thinking in triplicate https://uxpodcast.com/190-linkshow/ Thu, 02 Aug 2018 22:30:57 +0000 http://uxpodcast.com/?p=2761 <p>Episode 190 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is Thinking in triplicate by Erika Hall. “Because so much value inheres in a digital intermediary, the interface/interaction design is the business. Any designer only thinking of the customer or user experience is doing at most a third...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/190-linkshow/">#190 Thinking in triplicate</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 190 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is Thinking in triplicate by Erika Hall. “Because so much value inheres in a digital intermediary, Episode 190 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is Thinking in triplicate by Erika Hall. “Because so much value inheres in a digital intermediary, the interface/interaction design is the business. Any designer only thinking of the customer or user experience is doing at most a third... James Royal-Lawson and Per Axbom clean 36:51 #189 Contrasting design worlds with Namrata Mehta https://uxpodcast.com/189-ux-design-india-namrata-mehta/ Thu, 19 Jul 2018 22:30:14 +0000 http://uxpodcast.com/?p=2754 <p>Namrata Mehta is a design researcher and innovation consultant, focused on bringing user-centered approaches to public service delivery in emerging economy contexts. We talk to Namrata about the challenges of working with UX within the context of a country with vast social inequality. From her experience of working in India (and other emerging economies), Namrata stresses the...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/189-ux-design-india-namrata-mehta/">#189 Contrasting design worlds with Namrata Mehta</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Namrata Mehta is a design researcher and innovation consultant, focused on bringing user-centered approaches to public service delivery in emerging economy contexts. We talk to Namrata about the challenges of working with UX within the context of a cou... Namrata Mehta is a design researcher and innovation consultant, focused on bringing user-centered approaches to public service delivery in emerging economy contexts. We talk to Namrata about the challenges of working with UX within the context of a country with vast social inequality. From her experience of working in India (and other emerging economies), Namrata stresses the... James Royal-Lawson and Per Axbom clean 30:21 #188 Designing elevators with Reetta Ranne and Jussi Hiltunen https://uxpodcast.com/188-elevator-lift-design-kone/ Thu, 05 Jul 2018 22:30:42 +0000 http://uxpodcast.com/?p=2756 <p>Lifts and elevators are things that we love to talk about in UX circles. Every lift seems able to become the starting point for a user experience conversation. To answer all the questions we have about elevators we talk to Reetta Ranne and Jussi Hiltunen who are senior UX design specialists at KONE in Finland. In...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/188-elevator-lift-design-kone/">#188 Designing elevators with Reetta Ranne and Jussi Hiltunen</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Lifts and elevators are things that we love to talk about in UX circles. Every lift seems able to become the starting point for a user experience conversation. To answer all the questions we have about elevators we talk to Reetta Ranne and Jussi Hiltun... Lifts and elevators are things that we love to talk about in UX circles. Every lift seems able to become the starting point for a user experience conversation. To answer all the questions we have about elevators we talk to Reetta Ranne and Jussi Hiltunen who are senior UX design specialists at KONE in Finland. In... James Royal-Lawson and Per Axbom clean 38:37 #187 Jobs to be done with Tony Ulwick https://uxpodcast.com/187-jobs-to-be-done-tony-ulwick/ Thu, 21 Jun 2018 22:30:37 +0000 http://uxpodcast.com/?p=2751 <p>Jobs to be done is a tool that comes up regularly in UX circles. But exactly what is it? We talk to Tony Ulwick, author of Jobs to be Done: Theory to practice. The framework helps to break down the job that customers want to get done into discrete steps, then help develop ways to...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/187-jobs-to-be-done-tony-ulwick/">#187 Jobs to be done with Tony Ulwick</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Jobs to be done is a tool that comes up regularly in UX circles. But exactly what is it? We talk to Tony Ulwick, author of Jobs to be Done: Theory to practice. The framework helps to break down the job that customers want to get done into discrete step... Jobs to be done is a tool that comes up regularly in UX circles. But exactly what is it? We talk to Tony Ulwick, author of Jobs to be Done: Theory to practice. The framework helps to break down the job that customers want to get done into discrete steps, then help develop ways to... James Royal-Lawson and Per Axbom clean 24:09 #186 Augmented reality with Boon Sheridan https://uxpodcast.com/186-augmented-reality-boon-sheridan/ Thu, 07 Jun 2018 22:30:17 +0000 http://uxpodcast.com/?p=2747 <p>In the summer of 2016, Boon Sheridan started noticing people gathering outside his home, staring at their phones. Pokemon Go had launched and Boon’s converted church was a Gym. This was Boon’s introduction to the game and how it made use of Augmented Reality. We talk about Augmented reality, virtual reality and “Mixed reality”. We...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/186-augmented-reality-boon-sheridan/">#186 Augmented reality with Boon Sheridan</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> In the summer of 2016, Boon Sheridan started noticing people gathering outside his home, staring at their phones. Pokemon Go had launched and Boon’s converted church was a Gym. This was Boon’s introduction to the game and how it made use of Augmented R... In the summer of 2016, Boon Sheridan started noticing people gathering outside his home, staring at their phones. Pokemon Go had launched and Boon’s converted church was a Gym. This was Boon’s introduction to the game and how it made use of Augmented Reality. We talk about Augmented reality, virtual reality and “Mixed reality”. We... James Royal-Lawson and Per Axbom clean 34:44 #185 Gaming behaviour with Kellee Santiago https://uxpodcast.com/185-gaming-behaviour-journey-kellee-santiago/ Thu, 24 May 2018 22:30:57 +0000 http://uxpodcast.com/?p=2738 <p>Kellee Santiago said that when making Journey they wanted to “make a game that creates a renewed sense of faith in humanity”. They wanted to make a game that was inclusive and was appealing to people who perhaps didn’t normally play video games. We talked to Kellee at From Business To Buttons in Stockholm about...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/185-gaming-behaviour-journey-kellee-santiago/">#185 Gaming behaviour with Kellee Santiago</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Kellee Santiago said that when making Journey they wanted to “make a game that creates a renewed sense of faith in humanity”. They wanted to make a game that was inclusive and was appealing to people who perhaps didn’t normally play video games. Kellee Santiago said that when making Journey they wanted to “make a game that creates a renewed sense of faith in humanity”. They wanted to make a game that was inclusive and was appealing to people who perhaps didn’t normally play video games. We talked to Kellee at From Business To Buttons in Stockholm about... James Royal-Lawson and Per Axbom clean 35:00 #184 Accreditation with Zoe Rose https://uxpodcast.com/184-accreditation-zoe-rose/ Thu, 10 May 2018 22:30:52 +0000 http://uxpodcast.com/?p=2728 <p>“If it sounds like I am saying that design is not a profession, then yes – that is exactly what I am saying. We are not. Without a code of ethics and a body to enforce it, we’re barely even a trade. Maybe less – most trades have accreditation or at least licensing.” Zoe Rose joins...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/184-accreditation-zoe-rose/">#184 Accreditation with Zoe Rose</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> “If it sounds like I am saying that design is not a profession, then yes – that is exactly what I am saying. We are not. Without a code of ethics and a body to enforce it, we’re barely even a trade. Maybe less – most trades have accreditation or at lea... “If it sounds like I am saying that design is not a profession, then yes – that is exactly what I am saying. We are not. Without a code of ethics and a body to enforce it, we’re barely even a trade. Maybe less – most trades have accreditation or at least licensing.” Zoe Rose joins... James Royal-Lawson and Per Axbom clean 38:10 #183 Meeting design with Kevin Hoffman https://uxpodcast.com/183-meeting-design-kevin-hoffman/ Thu, 26 Apr 2018 22:30:36 +0000 http://uxpodcast.com/?p=2717 <p>“When I first joined the workforce, I was unprepared for how much of my work would be dependent upon the success or failure within meetings”. Kevin Hoffman has been both fascinated and frustrated by meetings throughout his career. Meetings are part of your job, like it or not. We talk to Kevin about what are...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/183-meeting-design-kevin-hoffman/">#183 Meeting design with Kevin Hoffman</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> “When I first joined the workforce, I was unprepared for how much of my work would be dependent upon the success or failure within meetings”. Kevin Hoffman has been both fascinated and frustrated by meetings throughout his career. “When I first joined the workforce, I was unprepared for how much of my work would be dependent upon the success or failure within meetings”. Kevin Hoffman has been both fascinated and frustrated by meetings throughout his career. Meetings are part of your job, like it or not. We talk to Kevin about what are... James Royal-Lawson and Per Axbom clean 35:47 #182 Semantic building blocks https://uxpodcast.com/182-linkshow/ Thu, 12 Apr 2018 22:30:30 +0000 http://uxpodcast.com/?p=2714 <p>Episode 182 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is The Secrets of Semantic HTML5 for Document Structure — a Guide by Jason Barnard. “HTML tags tell the browser how to display the content on the page. They give no indication as to what type of...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/182-linkshow/">#182 Semantic building blocks</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 182 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is The Secrets of Semantic HTML5 for Document Structure — a Guide by Jason Barnard. “HTML tags tell the browser how to display the content on ... Episode 182 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is The Secrets of Semantic HTML5 for Document Structure — a Guide by Jason Barnard. “HTML tags tell the browser how to display the content on the page. They give no indication as to what type of... James Royal-Lawson and Per Axbom clean 27:49 #181 Product strategy with Richard Banfield https://uxpodcast.com/181-product-strategy-richard-banfield/ Thu, 29 Mar 2018 22:30:08 +0000 http://uxpodcast.com/?p=2703 <p>“Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, product team challenges, distributed teams, and the value of making mistakes. We get told not to beat the crap...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/181-product-strategy-richard-banfield/">#181 Product strategy with Richard Banfield</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> “Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, “Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, product team challenges, distributed teams, and the value of making mistakes. We get told not to beat the crap... James Royal-Lawson and Per Axbom clean 35:51 #180 Mobile frustrations with Lina Hansson https://uxpodcast.com/180-mobile-frustations-lina-hansson/ Thu, 15 Mar 2018 23:30:43 +0000 http://uxpodcast.com/?p=2690 <p>What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. Lina talk to us about what they discovered and what we can do make mobile sites less frustrating...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/180-mobile-frustations-lina-hansson/">#180 Mobile frustrations with Lina Hansson</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. Lina talk to us about what they discovered and what we can do make mobile sites less frustrating... James Royal-Lawson and Per Axbom clean 39:05 #179 Net Promoter Score with Jared Spool https://uxpodcast.com/179-nps-jared-spool/ Thu, 01 Mar 2018 23:30:35 +0000 http://uxpodcast.com/?p=2684 <p>“NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to stop using NPS and pay attention, proper attention to our customers. We also talk the myth...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/179-nps-jared-spool/">#179 Net Promoter Score with Jared Spool</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> “NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to stop using NPS and pay attention, “NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to stop using NPS and pay attention, proper attention to our customers. We also talk the myth... James Royal-Lawson and Per Axbom clean 35:21 #178 Games user research with Veronica Zammitto https://uxpodcast.com/178-games-ux-veronica-zammitto/ Thu, 15 Feb 2018 23:30:59 +0000 http://uxpodcast.com/?p=2680 <p>Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX research at gaming giant EA. We find out more about what got Veronica into Game UX...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/178-games-ux-veronica-zammitto/">#178 Games user research with Veronica Zammitto</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX research at gaming giant ... Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX research at gaming giant EA. We find out more about what got Veronica into Game UX... James Royal-Lawson and Per Axbom clean 34:46 #177 GDPR with Heather Burns https://uxpodcast.com/177-gdpr-heather-burns/ Thu, 01 Feb 2018 23:30:17 +0000 http://uxpodcast.com/?p=2667 <p>On May 25, 2018, GDPR comes into effect throughout the EU. Heather Burns joins us to help us understand the implications. The General Data Protection Regulation aims to return control back to people in Europe. It raises a lot of questions about how we work, how we design and requires a privacy first approach. Despite it...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/177-gdpr-heather-burns/">#177 GDPR with Heather Burns</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> On May 25, 2018, GDPR comes into effect throughout the EU. Heather Burns joins us to help us understand the implications. The General Data Protection Regulation aims to return control back to people in Europe. On May 25, 2018, GDPR comes into effect throughout the EU. Heather Burns joins us to help us understand the implications. The General Data Protection Regulation aims to return control back to people in Europe. It raises a lot of questions about how we work, how we design and requires a privacy first approach. Despite it... James Royal-Lawson and Per Axbom clean 38:43 #176 The insane growth of UX https://uxpodcast.com/176-linkshow-insane-growth-ux/ Thu, 18 Jan 2018 23:30:20 +0000 http://uxpodcast.com/?p=2665 <p>Episode 176 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is A 100 Year View of User Experience by Jakob Nielsen. “For all practical purposes, the growth in UX is still to come. I’m predicting that we’ll be 100 million UX professionals in the world by 2050....</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/176-linkshow-insane-growth-ux/">#176 The insane growth of UX</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 176 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is A 100 Year View of User Experience by Jakob Nielsen. “For all practical purposes, the growth in UX is still to come. Episode 176 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is A 100 Year View of User Experience by Jakob Nielsen. “For all practical purposes, the growth in UX is still to come. I’m predicting that we’ll be 100 million UX professionals in the world by 2050.... James Royal-Lawson and Per Axbom clean 38:10 #175 Human centred design with Alastair Somerville https://uxpodcast.com/175-human-centred-design-alastair-somerville/ Thu, 04 Jan 2018 23:30:51 +0000 http://uxpodcast.com/?p=2621 <p>We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/175-human-centred-design-alastair-somerville/">#175 Human centred design with Alastair Somerville</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be huma... We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred... James Royal-Lawson and Per Axbom clean 33:30 #174 UX Panel game – without hesitation, repetition or deviation https://uxpodcast.com/174-ux-panel-game/ Thu, 21 Dec 2017 23:30:34 +0000 http://uxpodcast.com/?p=2620 <p>UX Podcast Panel game. Inspired by the legendary panel game devised by Ian Messiter we bring you a UX Podcast Christmas Special. We try to speak uninterrupted for 60 seconds about a given UX related subject. Chaired by Jonas Söderström our panel includes James Royal-Lawson, Per Axbom, Jane Ruffino and Lena Furberg.  Jonas is the grandfather...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/174-ux-panel-game/">#174 UX Panel game – without hesitation, repetition or deviation</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> UX Podcast Panel game. Inspired by the legendary panel game devised by Ian Messiter we bring you a UX Podcast Christmas Special. We try to speak uninterrupted for 60 seconds about a given UX related subject. UX Podcast Panel game. Inspired by the legendary panel game devised by Ian Messiter we bring you a UX Podcast Christmas Special. We try to speak uninterrupted for 60 seconds about a given UX related subject. Chaired by Jonas Söderström our panel includes James Royal-Lawson, Per Axbom, Jane Ruffino and Lena Furberg.  Jonas is the grandfather... James Royal-Lawson and Per Axbom clean 47:42 #173 Building a team with Alissa Briggs https://uxpodcast.com/173-design-team-leadership-alissa-briggs/ Thu, 07 Dec 2017 23:30:48 +0000 https://uxpodcast.com/?p=2520 <p>Alissa Briggs has mastered design leadership. We talked to her during EuroIA in Stockholm where she had held a presentation entitled Race to the Top: Building Skyscrapers & Design Teams that Soar.  In this interview Alissa shares her experiences of – and processes for – running, building and managing a design team. Amongst the things we...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/173-design-team-leadership-alissa-briggs/">#173 Building a team with Alissa Briggs</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Alissa Briggs has mastered design leadership. We talked to her during EuroIA in Stockholm where she had held a presentation entitled Race to the Top: Building Skyscrapers & Design Teams that Soar.  In this interview Alissa shares her experiences of – a... Alissa Briggs has mastered design leadership. We talked to her during EuroIA in Stockholm where she had held a presentation entitled Race to the Top: Building Skyscrapers & Design Teams that Soar.  In this interview Alissa shares her experiences of – and processes for – running, building and managing a design team. Amongst the things we... James Royal-Lawson and Per Axbom clean 35:09 #172 Re-branding with Jon Bergsman https://uxpodcast.com/172-branding-jon-bergsman/ Thu, 23 Nov 2017 23:30:21 +0000 https://uxpodcast.com/?p=2513 <p>After over 6 years, UX Podcast is re-branding. Updating or changing your brand doesn’t happen in a vacuum, it impacts everything, including the user experience – but that impact is, in our experience, often overlooked or underplayed. We talk to Jon Bergsman, founder of WDW Creative who have been working with us and our new...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/172-branding-jon-bergsman/">#172 Re-branding with Jon Bergsman</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> After over 6 years, UX Podcast is re-branding. Updating or changing your brand doesn’t happen in a vacuum, it impacts everything, including the user experience – but that impact is, in our experience, often overlooked or underplayed. After over 6 years, UX Podcast is re-branding. Updating or changing your brand doesn’t happen in a vacuum, it impacts everything, including the user experience – but that impact is, in our experience, often overlooked or underplayed. We talk to Jon Bergsman, founder of WDW Creative who have been working with us and our new... James Royal-Lawson and Per Axbom clean 40:15 #171 Surviving UX with Eric Reiss https://uxpodcast.com/171-surviving-ux-eric-reiss/ Thu, 09 Nov 2017 23:30:28 +0000 http://uxpodcast.com/?p=2467 <p>IA, IxD, SEO – all of these and more come under the canopy of UX. “I don’t think any of us can truly call ourselves UX designers, although that’s a very convenient title” said Eric Reiss towards the beginning of our conversation. The environment we work in and the way in which we communicate what...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/171-surviving-ux-eric-reiss/">#171 Surviving UX with Eric Reiss</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> IA, IxD, SEO – all of these and more come under the canopy of UX. “I don’t think any of us can truly call ourselves UX designers, although that’s a very convenient title” said Eric Reiss towards the beginning of our conversation. IA, IxD, SEO – all of these and more come under the canopy of UX. “I don’t think any of us can truly call ourselves UX designers, although that’s a very convenient title” said Eric Reiss towards the beginning of our conversation. The environment we work in and the way in which we communicate what... James Royal-Lawson and Per Axbom clean 35:12 #170 Discovery with Dan Brown https://uxpodcast.com/170-discovery-phase-dan-brown/ Thu, 26 Oct 2017 22:30:57 +0000 http://uxpodcast.com/?p=2468 <p>We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the discovery phase or perhaps as Dan suggests the discovery mindset. Not too fast and not too slow. “The more we work on hard design problems, the...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/170-discovery-phase-dan-brown/">#170 Discovery with Dan Brown</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the discovery phase or perhaps as Dan suggests the discovery mindset. Not too fast and not too slow. We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the discovery phase or perhaps as Dan suggests the discovery mindset. Not too fast and not too slow. “The more we work on hard design problems, the... James Royal-Lawson and Per Axbom clean 31:25 #169 Reintroduction to Information Architecture with Donna Spencer https://uxpodcast.com/169-information-architecture-donna-spencer/ Thu, 12 Oct 2017 22:30:01 +0000 http://uxpodcast.com/?p=2473 <p>We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you. We reflect with Donna about how information architecture has changed through the...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/169-information-architecture-donna-spencer/">#169 Reintroduction to Information Architecture with Donna Spencer</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you. We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you. We reflect with Donna about how information architecture has changed through the... James Royal-Lawson and Per Axbom clean 30:31 #168 Articulating more design decisions with Tom Greever https://uxpodcast.com/168-articulating-design-decisions-tom-greever/ Thu, 28 Sep 2017 22:30:46 +0000 http://uxpodcast.com/?p=2466 <p>2 years since Tom’s book Articulating Design Decisions was released we catch up with him again and ask what he’s learnt – is there anything he would now do differently? What have readers of the book found challenging? We explore the boundary of persuasion and manipulation in relation to communicating and articulating our designs and...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/168-articulating-design-decisions-tom-greever/">#168 Articulating more design decisions with Tom Greever</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> 2 years since Tom’s book Articulating Design Decisions was released we catch up with him again and ask what he’s learnt – is there anything he would now do differently? What have readers of the book found challenging? 2 years since Tom’s book Articulating Design Decisions was released we catch up with him again and ask what he’s learnt – is there anything he would now do differently? What have readers of the book found challenging? We explore the boundary of persuasion and manipulation in relation to communicating and articulating our designs and... James Royal-Lawson and Per Axbom clean 34:34 #167 As a user… https://uxpodcast.com/167-as-a-user-linkshow/ Thu, 14 Sep 2017 22:30:54 +0000 http://uxpodcast.com/?p=2460 <p>Episode 167 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Questions To Ask As A New Designer On The Team by Jason Cashdollar. “I couldn’t wait to start the project. It seemed like a textbook design problem. ‘Reduce confusion and friction for people signing up for...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/167-as-a-user-linkshow/">#167 As a user…</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 167 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Questions To Ask As A New Designer On The Team by Jason Cashdollar. “I couldn’t wait to start the project. Episode 167 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Questions To Ask As A New Designer On The Team by Jason Cashdollar. “I couldn’t wait to start the project. It seemed like a textbook design problem. ‘Reduce confusion and friction for people signing up for... James Royal-Lawson and Per Axbom clean 30:27 #166 Oblivious design https://uxpodcast.com/166-oblivious-design-dickpiclocator/ Thu, 31 Aug 2017 22:30:56 +0000 http://uxpodcast.com/?p=2455 <p>Per recently launched a service called DickPicLocator to highlight not only the bullying and abuse many people face through digital media, but also the amount of data that we are (often unwittingly) sharing. “Oblivious design” – is how we, as designers (and programmers), have good intentions and good ideas but our focus is normally on...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/166-oblivious-design-dickpiclocator/">#166 Oblivious design</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Per recently launched a service called DickPicLocator to highlight not only the bullying and abuse many people face through digital media, but also the amount of data that we are (often unwittingly) sharing. “Oblivious design” – is how we, Per recently launched a service called DickPicLocator to highlight not only the bullying and abuse many people face through digital media, but also the amount of data that we are (often unwittingly) sharing. “Oblivious design” – is how we, as designers (and programmers), have good intentions and good ideas but our focus is normally on... James Royal-Lawson and Per Axbom clean 35:28 #165 Enterprise stories with Donna Lichaw https://uxpodcast.com/165-enterprise-stories-donna-lichaw/ Thu, 17 Aug 2017 22:30:32 +0000 http://uxpodcast.com/?p=2450 <p>Donna Lichaw returns to UX Podcast for another chat, this time we focus on how stories could be used when working with Enterprise UX. Donna is the author of The User’s Journey. In the book Donna explains the idea of storymapping. How, when, and why to use narrative structure in your design work. During our chat...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/165-enterprise-stories-donna-lichaw/">#165 Enterprise stories with Donna Lichaw</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Donna Lichaw returns to UX Podcast for another chat, this time we focus on how stories could be used when working with Enterprise UX. Donna is the author of The User’s Journey. In the book Donna explains the idea of storymapping. How, when, Donna Lichaw returns to UX Podcast for another chat, this time we focus on how stories could be used when working with Enterprise UX. Donna is the author of The User’s Journey. In the book Donna explains the idea of storymapping. How, when, and why to use narrative structure in your design work. During our chat... James Royal-Lawson and Per Axbom clean 26:06 #164 Engaging with compassion with Eric Meyer https://uxpodcast.com/164-eric-meyer-compassion/ Thu, 03 Aug 2017 22:30:36 +0000 http://uxpodcast.com/?p=2446 <p>Through his own tragic experience after the death of his young daughter Rebecca to cancer, Eric Meyer explains to us how the ideal outcome we design for isn’t the only outcome. We need to use our design skills to humanise the web. We ask how we can engage our compassion, create inclusive designs and make...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/164-eric-meyer-compassion/">#164 Engaging with compassion with Eric Meyer</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Through his own tragic experience after the death of his young daughter Rebecca to cancer, Eric Meyer explains to us how the ideal outcome we design for isn’t the only outcome. We need to use our design skills to humanise the web. Through his own tragic experience after the death of his young daughter Rebecca to cancer, Eric Meyer explains to us how the ideal outcome we design for isn’t the only outcome. We need to use our design skills to humanise the web. We ask how we can engage our compassion, create inclusive designs and make... James Royal-Lawson and Per Axbom clean 35:49 #163 Design systems with Jina Anne https://uxpodcast.com/163-design-systems-jina-anne/ Thu, 20 Jul 2017 22:31:41 +0000 http://uxpodcast.com/?p=2438 <p>Jina Anne joins us to talk design systems. Jina has for a number of years worked as the lead designer with the Lightning Design System at Salesforce and has been working with style guides since 2004. We dive right in and ask what a design system. How do you make sure people stick to the...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/163-design-systems-jina-anne/">#163 Design systems with Jina Anne</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Jina Anne joins us to talk design systems. Jina has for a number of years worked as the lead designer with the Lightning Design System at Salesforce and has been working with style guides since 2004. We dive right in and ask what a design system. Jina Anne joins us to talk design systems. Jina has for a number of years worked as the lead designer with the Lightning Design System at Salesforce and has been working with style guides since 2004. We dive right in and ask what a design system. How do you make sure people stick to the... James Royal-Lawson and Per Axbom clean 37:13 #162 Co-creation and an army of partners with Katie Dill https://uxpodcast.com/162-ux-offline-online-katie-dill/ Thu, 06 Jul 2017 22:30:04 +0000 http://uxpodcast.com/?p=2430 <p>Katie Dill, Director of Experience Design at Airbnb, joined us in the Green Room at From Business To Buttons. A journey is both offline and online. It all comes together in the user experience – but what happens when you, as a UX designer, can’t control it all? We talk to Katie about the importance...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/162-ux-offline-online-katie-dill/">#162 Co-creation and an army of partners with Katie Dill</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Katie Dill, Director of Experience Design at Airbnb, joined us in the Green Room at From Business To Buttons. A journey is both offline and online. It all comes together in the user experience – but what happens when you, as a UX designer, Katie Dill, Director of Experience Design at Airbnb, joined us in the Green Room at From Business To Buttons. A journey is both offline and online. It all comes together in the user experience – but what happens when you, as a UX designer, can’t control it all? We talk to Katie about the importance... James Royal-Lawson and Per Axbom clean 29:43 #161 Get people to Take action with Susan & Guthrie Weinschenk https://uxpodcast.com/161-take-action-susan-guthrie-weinschenk/ Thu, 22 Jun 2017 22:30:56 +0000 http://uxpodcast.com/?p=2429 <p>Susan and Guthrie Weinschenk work together as The Team W. They like to take behavioural economics, neuroscience and behavioural psychology; combine them, and apply them to design. We chatted to them after the Stockholm leg of their “How to get people to take action” workshop tour. We talked about designing for engagement and behavioural psychology....</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/161-take-action-susan-guthrie-weinschenk/">#161 Get people to Take action with Susan & Guthrie Weinschenk</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Susan and Guthrie Weinschenk work together as The Team W. They like to take behavioural economics, neuroscience and behavioural psychology; combine them, and apply them to design. We chatted to them after the Stockholm leg of their “How to get people t... Susan and Guthrie Weinschenk work together as The Team W. They like to take behavioural economics, neuroscience and behavioural psychology; combine them, and apply them to design. We chatted to them after the Stockholm leg of their “How to get people to take action” workshop tour. We talked about designing for engagement and behavioural psychology.... James Royal-Lawson and Per Axbom clean 35:07 #160 I need more sleep 💤 https://uxpodcast.com/160-linkshow/ Thu, 08 Jun 2017 22:30:56 +0000 http://uxpodcast.com/?p=2426 <p>Episode 160 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Emojis: Tools for Emotions Communicating affect in text messages by Monica Riordan “Being unbound by linguistic rules, they engage a user in considering the vast potential emojis have in communication.” The second article we discuss is...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/160-linkshow/">#160 I need more sleep 💤</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 160 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Emojis: Tools for Emotions Communicating affect in text messages by Monica Riordan “Being unbound by linguistic rules, Episode 160 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Emojis: Tools for Emotions Communicating affect in text messages by Monica Riordan “Being unbound by linguistic rules, they engage a user in considering the vast potential emojis have in communication.” The second article we discuss is... James Royal-Lawson and Per Axbom clean 35:05 #159 Politics or design? with Mike Monteiro https://uxpodcast.com/159-politics-design-mike-monteiro/ Thu, 25 May 2017 22:30:43 +0000 http://uxpodcast.com/?p=2422 <p>We locked Mike Monteiro in a room at From Business To Buttons here in Stockholm and had a chat. “So, do you want to talk about design or politics?” That was the question that Mike posed to the audience at the start of his presentation earlier in the day. So we asked Mike the same....</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/159-politics-design-mike-monteiro/">#159 Politics or design? with Mike Monteiro</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We locked Mike Monteiro in a room at From Business To Buttons here in Stockholm and had a chat. “So, do you want to talk about design or politics?” That was the question that Mike posed to the audience at the start of his presentation earlier in the da... We locked Mike Monteiro in a room at From Business To Buttons here in Stockholm and had a chat. “So, do you want to talk about design or politics?” That was the question that Mike posed to the audience at the start of his presentation earlier in the day. So we asked Mike the same.... James Royal-Lawson and Per Axbom clean 31:36