UX Podcast https://uxpodcast.com/ Balancing business, technology, people and society Mon, 28 Apr 2025 17:16:32 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://uxpodcast.com/wp-content/uploads/2017/11/cropped-uxopdcast-icon-512px-32x32.png UX Podcast https://uxpodcast.com/ 32 32 Balancing business, technology, people and society James Royal-Lawson and Per Axbom clean episodic James Royal-Lawson and Per Axbom podcast Balancing business, technology, people and society UX Podcast https://uxpodcast.com/wp-content/uploads/2019/09/uxpodcast-coverart.png https://uxpodcast.com Stockholm, Sweden Stockholm, Sweden Every other week 2154a995-5788-5b51-b2a2-84f2daf9fd7e Headspace with Cal Thompson https://uxpodcast.com/337-headspace-cal-thompson/ Thu, 24 Apr 2025 22:30:00 +0000 https://uxpodcast.com/?p=4169 https://uxpodcast.com/337-headspace-cal-thompson/#respond https://uxpodcast.com/337-headspace-cal-thompson/feed/ 0 <p>S03E09 (#337). Cal Thompson, VP of Product Design and Research at Headspace, joins us to talk about the evolution of Headspace from a pure mindfulness app to a comprehensive mental health platform, including health coaches and therapists. We chat about Headspace’s internal culture and how they manage being a healthy workplace as a health company....</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/337-headspace-cal-thompson/">Headspace with Cal Thompson</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S03E09 (#337). Cal Thompson, VP of Product Design and Research at Headspace, joins us to talk about the evolution of Headspace from a pure mindfulness app to a comprehensive mental health platform, including health coaches and therapists.

We chat about Headspace’s internal culture and how they manage being a healthy workplace as a health company. We also discussed the importance of measuring success by using human outcomes metrics, such as stress reduction and improved sleep, rather than traditional engagement metrics.

“What we have found is 10 minutes of meditation, three times a week, is like that perfect sort of sweet spot to measurably reduce someone’s stress. So those are the metrics we care about.” – Cal Thompson

(Listening time: 49 minutes)

References:

The post Headspace with Cal Thompson appeared first on UX Podcast.

]]> S03E09 (#337). Cal Thompson, VP of Product Design and Research at Headspace, joins us to talk about the evolution of Headspace from a pure mindfulness app to a comprehensive mental health platform, including health coaches and therapists. S03E09 (#337). Cal Thompson, VP of Product Design and Research at Headspace, joins us to talk about the evolution of Headspace from a pure mindfulness app to a comprehensive mental health platform, including health coaches and therapists. We chat about Headspace’s internal culture and how they manage being a healthy workplace as a health company.... James Royal-Lawson and Per Axbom full 48:44 UX for business with Joel Marsh https://uxpodcast.com/336-ux-for-business-joel-marsh/ Thu, 10 Apr 2025 22:30:00 +0000 https://uxpodcast.com/?p=4162 https://uxpodcast.com/336-ux-for-business-joel-marsh/#respond https://uxpodcast.com/336-ux-for-business-joel-marsh/feed/ 0 <p>S03E08 (#336). Inspired by feedback from his booked UX for beginners, Joel Marsh has written UX for business. A comprehensive guide for designers navigating real-world challenges. We talk to him about his own journey from design principles to practical business applications. We chat about Joel’s VDP methodology: Value, Diagnosis, and Probability, emphasizing the importance of...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/336-ux-for-business-joel-marsh/">UX for business with Joel Marsh</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S03E08 (#336). Inspired by feedback from his booked UX for beginners, Joel Marsh has written UX for business. A comprehensive guide for designers navigating real-world challenges. We talk to him about his own journey from design principles to practical business applications.

We chat about Joel’s VDP methodology: Value, Diagnosis, and Probability, emphasizing the importance of understanding user needs and business goals. Joel stresses the need for designers to communicate effectively with stakeholders, and we dip into some of the over 300 topics in Joel’s book in a little more detail.

“We we tend to imagine that other people should come to our design world, even though, ironically, the job of, you know, The UX people is to understand other people’s worlds and for us to go there.” – Joel Marsh

(Listening time: 44 minutes)

References:

The post UX for business with Joel Marsh appeared first on UX Podcast.

]]> S03E08 (#336). Inspired by feedback from his booked UX for beginners, Joel Marsh has written UX for business. A comprehensive guide for designers navigating real-world challenges. We talk to him about his own journey from design principles to practical... S03E08 (#336). Inspired by feedback from his booked UX for beginners, Joel Marsh has written UX for business. A comprehensive guide for designers navigating real-world challenges. We talk to him about his own journey from design principles to practical business applications. We chat about Joel’s VDP methodology: Value, Diagnosis, and Probability, emphasizing the importance of... James Royal-Lawson and Per Axbom full 44:24 Service literacy with Lou Downe https://uxpodcast.com/335-service-literacy-lou-downe/ Thu, 27 Mar 2025 23:30:00 +0000 https://uxpodcast.com/?p=4160 https://uxpodcast.com/335-service-literacy-lou-downe/#respond https://uxpodcast.com/335-service-literacy-lou-downe/feed/ 0 <p>S03E07 (#335). Lou Downe, author of Good Services and former director of design for the UK government joins us in this episode. We sat down with Lou and asked—Where is service design going wrong, and are we even doing service design? Among the topics we discussed were: The complexity of modern services and the complete...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/335-service-literacy-lou-downe/">Service literacy with Lou Downe</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S03E07 (#335). Lou Downe, author of Good Services and former director of design for the UK government joins us in this episode. We sat down with Lou and asked—Where is service design going wrong, and are we even doing service design?

Among the topics we discussed were: The complexity of modern services and the complete reliance on infrastructure, as well as the importance of service literacy for leaders.

“Sometimes it’s the first time that [managers] have seen or experienced the service that they’re providing. It’s a bit like a chef basically cooking a meal having never tasted it.” – Lou Downe

(Listening time: 41 minutes)

References:

The post Service literacy with Lou Downe appeared first on UX Podcast.

]]> S03E07 (#335). Lou Downe, author of Good Services and former director of design for the UK government joins us in this episode. We sat down with Lou and asked—Where is service design going wrong, and are we even doing service design? S03E07 (#335). Lou Downe, author of Good Services and former director of design for the UK government joins us in this episode. We sat down with Lou and asked—Where is service design going wrong, and are we even doing service design? Among the topics we discussed were: The complexity of modern services and the complete... James Royal-Lawson and Per Axbom full 41:29 Defending against evil with Aarathi Krishnan https://uxpodcast.com/334-defending-against-evil-aarathi-kristnan/ Thu, 13 Mar 2025 23:30:00 +0000 https://uxpodcast.com/?p=4155 https://uxpodcast.com/334-defending-against-evil-aarathi-kristnan/#respond https://uxpodcast.com/334-defending-against-evil-aarathi-kristnan/feed/ 0 <p>S03E06 (#334). Aarathi Krishnan is an international aid expert, specialising in humanitarian futures and strategic foresight. In a world where the sets of rules that have governed us as humanity are rapidly changing, how will we know if the solutions that we are designing now are going to be fit for purpose? Aarathi pushes the...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/334-defending-against-evil-aarathi-kristnan/">Defending against evil with Aarathi Krishnan</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S03E06 (#334). Aarathi Krishnan is an international aid expert, specialising in humanitarian futures and strategic foresight. In a world where the sets of rules that have governed us as humanity are rapidly changing, how will we know if the solutions that we are designing now are going to be fit for purpose?

Aarathi pushes the importance of accountability, guardrails, and awareness in our decision-making, as well as highlighting the need for organizations to explore potential harms. We discuss how it’s possible to have multiple truths, and the historical context of biases.

“The global social contract that we grew up with has been thrown out of the door” – Aarathi Kristnan

(Listening time: 40 minutes)

References:

The post Defending against evil with Aarathi Krishnan appeared first on UX Podcast.

]]> S03E06 (#334). Aarathi Krishnan is an international aid expert, specialising in humanitarian futures and strategic foresight. In a world where the sets of rules that have governed us as humanity are rapidly changing, S03E06 (#334). Aarathi Krishnan is an international aid expert, specialising in humanitarian futures and strategic foresight. In a world where the sets of rules that have governed us as humanity are rapidly changing, how will we know if the solutions that we are designing now are going to be fit for purpose? Aarathi pushes the... James Royal-Lawson and Per Axbom full 40:39 Fail early https://uxpodcast.com/333-fail-early/ Thu, 27 Feb 2025 23:30:00 +0000 https://uxpodcast.com/?p=4152 https://uxpodcast.com/333-fail-early/#respond https://uxpodcast.com/333-fail-early/feed/ 0 <p>S03E05 (#333). A linkshow. James and Per discuss two articles they’ve stumbled on. This time we feature articles about things that slow down your website’s experience and why you can’t do anything about it plus the concept of “failing early” but not in a “failing fast” startup way. Article one is Six things that slow...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/333-fail-early/">Fail early</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S03E05 (#333). A linkshow. James and Per discuss two articles they’ve stumbled on. This time we feature articles about things that slow down your website’s experience and why you can’t do anything about it plus the concept of “failing early” but not in a “failing fast” startup way.

Article one is Six things that slow down your site’s UX (and why you have no control over them) by Tammy Everts.

“You have a lot of control over the design and code for the pages on your site, plus a decent amount of control over the first and middle mile of the network your pages travel over. But when it comes to the last mile – or more specifically, the last few feet – matters are no longer in your hands”

Article two is Fail early: the hidden design principle behind great UX by Niaw de Leon.

“In a way, failing early is an extension of the UX heuristic visibility of system status, which advises us to “present feedback to the user as quickly as possible” in order to create trust through predictable interactions.”

(Listening time: 42 minutes, transcript)

References:

The post Fail early appeared first on UX Podcast.

]]> S03E05 (#333). A linkshow. James and Per discuss two articles they’ve stumbled on. This time we feature articles about things that slow down your website’s experience and why you can’t do anything about it plus the concept of “failing early” but not in... S03E05 (#333). A linkshow. James and Per discuss two articles they’ve stumbled on. This time we feature articles about things that slow down your website’s experience and why you can’t do anything about it plus the concept of “failing early” but not in a “failing fast” startup way. Article one is Six things that slow... James Royal-Lawson and Per Axbom full 42:42 More systems thinking with Sheryl Cababa https://uxpodcast.com/332-more-systems-thinking-sheryl-cababa/ Thu, 13 Feb 2025 23:30:00 +0000 https://uxpodcast.com/?p=4144 https://uxpodcast.com/332-more-systems-thinking-sheryl-cababa/#respond https://uxpodcast.com/332-more-systems-thinking-sheryl-cababa/feed/ 0 <p>S03E04 (#332). Two years on from when Sheryl Cababa released Closing The Loop, her book about systems thinking for designers, we hear Sheryls reflections and insights about what she’s learnt during that time and we grapple with the challenge of applying system thinking as designers “out of the box”. We work in a complex space,...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/332-more-systems-thinking-sheryl-cababa/">More systems thinking with Sheryl Cababa</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S03E04 (#332). Two years on from when Sheryl Cababa released Closing The Loop, her book about systems thinking for designers, we hear Sheryls reflections and insights about what she’s learnt during that time and we grapple with the challenge of applying system thinking as designers “out of the box”.

We work in a complex space, with many complex as well as complicated issues, but making use of systems thinking doesn’t have to be complicated.

“I want a designer to pick up this book and discover some of these practical frameworks and bring it into their work environment as soon as the next week. Straight out of the box” – Sheryl Cababa

(Listening time: 49 minutes, transcript)

References:

The post More systems thinking with Sheryl Cababa appeared first on UX Podcast.

]]> S03E04 (#332). Two years on from when Sheryl Cababa released Closing The Loop, her book about systems thinking for designers, we hear Sheryls reflections and insights about what she’s learnt during that time and we grapple with the challenge of applyin... S03E04 (#332). Two years on from when Sheryl Cababa released Closing The Loop, her book about systems thinking for designers, we hear Sheryls reflections and insights about what she’s learnt during that time and we grapple with the challenge of applying system thinking as designers “out of the box”. We work in a complex space,... James Royal-Lawson and Per Axbom full 48:47 Murky middle with Christina Joy Whittaker https://uxpodcast.com/331-christina-joy-whittaker/ Thu, 30 Jan 2025 23:30:00 +0000 https://uxpodcast.com/?p=4139 https://uxpodcast.com/331-christina-joy-whittaker/#respond https://uxpodcast.com/331-christina-joy-whittaker/feed/ 0 <p>S03E03 (#331). Your destiny isn’t tied to a role. You were a person before your role. Leadership expert and strategist Christina Joy Whittaker talks to us about the murky middle, a phenomenon rooted in misalignment and purpose and quite distinct from imposter syndrome which is rooted in confidence. Christina shares her personal journey from corporate...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/331-christina-joy-whittaker/">Murky middle with Christina Joy Whittaker</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S03E03 (#331). Your destiny isn’t tied to a role. You were a person before your role. Leadership expert and strategist Christina Joy Whittaker talks to us about the murky middle, a phenomenon rooted in misalignment and purpose and quite distinct from imposter syndrome which is rooted in confidence.

Christina shares her personal journey from corporate roles to entrepreneurship, highlighting the need to separate personal value from professional roles. She encourages us to exploring new opportunities through curiosity and hope, and recognise the value of natural talents.

“You were a person before your role” – Christina Joy Whittaker

(Listening time: 38 minutes, transcript)

References:

The post Murky middle with Christina Joy Whittaker appeared first on UX Podcast.

]]> S03E03 (#331). Your destiny isn’t tied to a role. You were a person before your role. Leadership expert and strategist Christina Joy Whittaker talks to us about the murky middle, a phenomenon rooted in misalignment and purpose and quite distinct from i... S03E03 (#331). Your destiny isn’t tied to a role. You were a person before your role. Leadership expert and strategist Christina Joy Whittaker talks to us about the murky middle, a phenomenon rooted in misalignment and purpose and quite distinct from imposter syndrome which is rooted in confidence. Christina shares her personal journey from corporate... James Royal-Lawson and Per Axbom full 38:29 The Great Amazon Heist with Oobah Butler https://uxpodcast.com/330-amazon-heist-oobah-butler/ Thu, 16 Jan 2025 23:30:00 +0000 https://uxpodcast.com/?p=4133 https://uxpodcast.com/330-amazon-heist-oobah-butler/#respond https://uxpodcast.com/330-amazon-heist-oobah-butler/feed/ 0 <p>S03E02 (#330). Oobah Butler, journalist and filmmaker known for his prankster antics, joined us to discuss his work, including “The Great Amazon Heist” and “The Shed at Dulwich”. Oobah highlights the relative ease of manipulating algorithms, such as TripAdvisor and Amazon, to boost fake products’ rankings. We also discussed the broader implications of algorithmic manipulation,...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/330-amazon-heist-oobah-butler/">The Great Amazon Heist with Oobah Butler</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S03E02 (#330). Oobah Butler, journalist and filmmaker known for his prankster antics, joined us to discuss his work, including “The Great Amazon Heist” and “The Shed at Dulwich”. Oobah highlights the relative ease of manipulating algorithms, such as TripAdvisor and Amazon, to boost fake products’ rankings.

We also discussed the broader implications of algorithmic manipulation, the role of influencers (or “tastemakers”) and the impact of algorithms on us and on businesses.

James and Per also talked about the ethical and accountability challenges of algorithms from a the perspective of designers.

“I Feel like we’re on the cusp of something big. Not sure if it’s something good though” – Oobah Butler

(Listening time: 42 minutes, transcript)

References:

The post The Great Amazon Heist with Oobah Butler appeared first on UX Podcast.

]]> S03E02 (#330). Oobah Butler, journalist and filmmaker known for his prankster antics, joined us to discuss his work, including “The Great Amazon Heist” and “The Shed at Dulwich”. Oobah highlights the relative ease of manipulating algorithms, S03E02 (#330). Oobah Butler, journalist and filmmaker known for his prankster antics, joined us to discuss his work, including “The Great Amazon Heist” and “The Shed at Dulwich”. Oobah highlights the relative ease of manipulating algorithms, such as TripAdvisor and Amazon, to boost fake products’ rankings. We also discussed the broader implications of algorithmic manipulation,... James Royal-Lawson and Per Axbom full 41:39 Dark mode https://uxpodcast.com/329-dark-mode/ Thu, 02 Jan 2025 23:30:00 +0000 https://uxpodcast.com/?p=4130 https://uxpodcast.com/329-dark-mode/#respond https://uxpodcast.com/329-dark-mode/feed/ 0 <p>S03E01 (#329). In the first episode of Season Three, James Royal-Lawson and Per Axbom discuss the concept of dark mode, its benefits, and its implications for UX design, user experience and accessibility. We delve into the European accessibility directive, and the EN 301 549 European standard which includes a section on user preferences, requiring user...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/329-dark-mode/">Dark mode</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S03E01 (#329). In the first episode of Season Three, James Royal-Lawson and Per Axbom discuss the concept of dark mode, its benefits, and its implications for UX design, user experience and accessibility.

We delve into the European accessibility directive, and the EN 301 549 European standard which includes a section on user preferences, requiring user settings like dark mode to be respected.

We also explore some practical implementation strategies, such as using CSS variables and testing with tools like Chrome’s experimental forced dark mode.

(Listening time: 36 minutes, transcript)

References:

The post Dark mode appeared first on UX Podcast.

]]> S03E01 (#329). In the first episode of Season Three, James Royal-Lawson and Per Axbom discuss the concept of dark mode, its benefits, and its implications for UX design, user experience and accessibility. We delve into the European accessibility direct... S03E01 (#329). In the first episode of Season Three, James Royal-Lawson and Per Axbom discuss the concept of dark mode, its benefits, and its implications for UX design, user experience and accessibility. We delve into the European accessibility directive, and the EN 301 549 European standard which includes a section on user preferences, requiring user... James Royal-Lawson and Per Axbom full 36:06 A heartfelt update from James and Per ❤️ https://uxpodcast.com/update-4-heart-operation/ Thu, 08 Aug 2024 22:30:00 +0000 https://uxpodcast.com/?p=4124 https://uxpodcast.com/update-4-heart-operation/#respond https://uxpodcast.com/update-4-heart-operation/feed/ 0 <p>This is an update to let you know that we are delaying the start of season 3 as Per is soon to have a heart operation. We’re aiming now to start Season 3 in the new year, once Per has recovered. Per is currently in preparations to undergo open-heart surgery in about a month’s time,...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/update-4-heart-operation/">A heartfelt update from James and Per ❤️</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> This is an update to let you know that we are delaying the start of season 3 as Per is soon to have a heart operation. We’re aiming now to start Season 3 in the new year, once Per has recovered.

Per is currently in preparations to undergo open-heart surgery in about a month’s time, which will also require a few months of rehabilitation. The operation is to fix a heart condition he has lived with since birth. Per has shared more details about the operation in this article: My tender heart and I

James will be taking part in Hatch conference this September and recording an episode of UX Podcast in front of a live audience! Use the discount code UXPODCAST to receive 10% off the ticket price for watching the conference online.

Keep a look-out for Season 3, and Episode 329 of UX Podcast which should be available in your podcast player of choice in the beginning of January 2025.

References:

The post A heartfelt update from James and Per ❤️ appeared first on UX Podcast.

]]> This is an update to let you know that we are delaying the start of season 3 as Per is soon to have a heart operation. We’re aiming now to start Season 3 in the new year, once Per has recovered. Per is currently in preparations to undergo open-heart su... This is an update to let you know that we are delaying the start of season 3 as Per is soon to have a heart operation. We’re aiming now to start Season 3 in the new year, once Per has recovered. Per is currently in preparations to undergo open-heart surgery in about a month’s time,... James Royal-Lawson and Per Axbom full 2:29 Season 3 update from James and Per https://uxpodcast.com/update-3-start-of-season-three/ Thu, 13 Jun 2024 22:30:00 +0000 https://uxpodcast.com/?p=4123 <p>This is an update to let you know that we have reached the end of Season 2, a sensible 10-month season this time rather than more than 10 years! It’s time for us to take a short break before we kick off Season 3 on August 9th. We are already busy with planning the episodes...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/update-3-start-of-season-three/">Season 3 update from James and Per</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> This is an update to let you know that we have reached the end of Season 2, a sensible 10-month season this time rather than more than 10 years! It’s time for us to take a short break before we kick off Season 3 on August 9th. This is an update to let you know that we have reached the end of Season 2, a sensible 10-month season this time rather than more than 10 years! It’s time for us to take a short break before we kick off Season 3 on August 9th. We are already busy with planning the episodes... James Royal-Lawson and Per Axbom full 2:23 Interviewing users with Steve Portigal https://uxpodcast.com/328-interviewing-users-steve-portigal/ Thu, 30 May 2024 22:30:00 +0000 https://uxpodcast.com/?p=4117 <p>S02E18 (#328). Over ten years have passed since the first edition of Steve Portigal’s legendary book Interviewing Users was released. Together with Steve, we reflect on how user research has evolved during the past decade, and how the importance of user research in order to understand people and their needs is still crucial. We discuss...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/328-interviewing-users-steve-portigal/">Interviewing users with Steve Portigal</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E18 (#328). Over ten years have passed since the first edition of Steve Portigal’s legendary book Interviewing Users was released. Together with Steve, we reflect on how user research has evolved during the past decade, S02E18 (#328). Over ten years have passed since the first edition of Steve Portigal’s legendary book Interviewing Users was released. Together with Steve, we reflect on how user research has evolved during the past decade, and how the importance of user research in order to understand people and their needs is still crucial. We discuss... James Royal-Lawson and Per Axbom full 39:25 The President of Iceland https://uxpodcast.com/327-the-president-of-iceland/ Thu, 16 May 2024 22:30:00 +0000 https://uxpodcast.com/?p=4112 <p>S02E17 (#327). A linkshow. James and Per discuss two articles they’ve stumbled on. This time we feature articles about how certain features of e-commerce sites have to go, and how a design mistake impacted civic engagement in Iceland. Article one is The lazy load, endless scroll, and color slicing have to go by Bethany Sadler-Jasmin. “UX...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/327-the-president-of-iceland/">The President of Iceland</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E17 (#327). A linkshow. James and Per discuss two articles they’ve stumbled on. This time we feature articles about how certain features of e-commerce sites have to go, and how a design mistake impacted civic engagement in Iceland. S02E17 (#327). A linkshow. James and Per discuss two articles they’ve stumbled on. This time we feature articles about how certain features of e-commerce sites have to go, and how a design mistake impacted civic engagement in Iceland. Article one is The lazy load, endless scroll, and color slicing have to go by Bethany Sadler-Jasmin. “UX... James Royal-Lawson and Per Axbom full 40:15 Strategic impact with Nathan Shedroff https://uxpodcast.com/326-strategic-impact-nathan-shedroff/ Thu, 02 May 2024 22:30:00 +0000 https://uxpodcast.com/?p=4104 <p>S02E16 (#326). Nathan Shedroff, author of A Whole New Strategy, talks to us about how we as designers can have strategic impact. Through an expanded understanding of the context you are working within, and building both situational and operational awareness, we can bridge the gap between design and business. We look at how some of...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/326-strategic-impact-nathan-shedroff/">Strategic impact with Nathan Shedroff</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E16 (#326). Nathan Shedroff, author of A Whole New Strategy, talks to us about how we as designers can have strategic impact. Through an expanded understanding of the context you are working within, and building both situational and operational awar... S02E16 (#326). Nathan Shedroff, author of A Whole New Strategy, talks to us about how we as designers can have strategic impact. Through an expanded understanding of the context you are working within, and building both situational and operational awareness, we can bridge the gap between design and business. We look at how some of... James Royal-Lawson and Per Axbom full 33:28 The rule of three with Ellen Lupton https://uxpodcast.com/325-rule-of-three-ellen-lupton/ Thu, 18 Apr 2024 22:30:00 +0000 https://uxpodcast.com/?p=4097 <p>S02E15 (#325). Ellen Lupton, designer, educator and author, helps us stock up our toolbox of design principles and methods, starting off with storytelling in visual design, and the “rule of three” before we move on to linear and non-linear experiences. Will we follow the rule of three and have a third topic? We talk about...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/325-rule-of-three-ellen-lupton/">The rule of three with Ellen Lupton</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E15 (#325). Ellen Lupton, designer, educator and author, helps us stock up our toolbox of design principles and methods, starting off with storytelling in visual design, and the “rule of three” before we move on to linear and non-linear experiences.... S02E15 (#325). Ellen Lupton, designer, educator and author, helps us stock up our toolbox of design principles and methods, starting off with storytelling in visual design, and the “rule of three” before we move on to linear and non-linear experiences. Will we follow the rule of three and have a third topic? We talk about... James Royal-Lawson and Per Axbom full 31:22 Sketching workshop with Eva-Lotta Lamm https://uxpodcast.com/324-sketching-workshop-eva-lotta-lamm/ Thu, 04 Apr 2024 22:30:00 +0000 https://uxpodcast.com/?p=4086 <p>S02E14 (#324). A slightly different episode to usual. Eva-Lotta Lamm joins us to hold a visual thinking sketching workshop – Eva-Lotta, James and Per have fun going through three sketching exercises set by Eva-Lotta that can help you with your creativity, team-building, visual thinking and much more. Grab some pens, and perhaps even a couple...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/324-sketching-workshop-eva-lotta-lamm/">Sketching workshop with Eva-Lotta Lamm</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E14 (#324). A slightly different episode to usual. Eva-Lotta Lamm joins us to hold a visual thinking sketching workshop – Eva-Lotta, James and Per have fun going through three sketching exercises set by Eva-Lotta that can help you with your creativi... S02E14 (#324). A slightly different episode to usual. Eva-Lotta Lamm joins us to hold a visual thinking sketching workshop – Eva-Lotta, James and Per have fun going through three sketching exercises set by Eva-Lotta that can help you with your creativity, team-building, visual thinking and much more. Grab some pens, and perhaps even a couple... James Royal-Lawson and Per Axbom full 58:39 Change leadership with Maria Giudice https://uxpodcast.com/323-change-leadership-maria-giudice/ Thu, 14 Mar 2024 23:30:00 +0000 https://uxpodcast.com/?p=4081 <p>S02E13 (#323).  We are in the age of design-driven change. Maria Giudice joins us to talk about being changemakers – How we can design change in a complex world. We start by looking at the history of change management and how we are now firmly in the age of design-driven change and that requires change...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/323-change-leadership-maria-giudice/">Change leadership with Maria Giudice</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E13 (#323).  We are in the age of design-driven change. Maria Giudice joins us to talk about being changemakers – How we can design change in a complex world. We start by looking at the history of change management and how we are now firmly in the a... S02E13 (#323).  We are in the age of design-driven change. Maria Giudice joins us to talk about being changemakers – How we can design change in a complex world. We start by looking at the history of change management and how we are now firmly in the age of design-driven change and that requires change... James Royal-Lawson and Per Axbom full 42:51 The right question with Meena Kothandaraman https://uxpodcast.com/322-right-question-meena-kothandaraman/ Thu, 29 Feb 2024 23:30:00 +0000 https://uxpodcast.com/?p=4076 <p>S02E12 (#322).  Asking the right question and wanting to get a good response. How do we handle that as researchers? Meena Kothandaraman joins us to talk about our curiosity as researchers, the different lenses of inquiry we can apply from exploratory to validation. We talk as well about being curious and the skill of getting...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/322-right-question-meena-kothandaraman/">The right question with Meena Kothandaraman</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E12 (#322).  Asking the right question and wanting to get a good response. How do we handle that as researchers? Meena Kothandaraman joins us to talk about our curiosity as researchers, the different lenses of inquiry we can apply from exploratory t... S02E12 (#322).  Asking the right question and wanting to get a good response. How do we handle that as researchers? Meena Kothandaraman joins us to talk about our curiosity as researchers, the different lenses of inquiry we can apply from exploratory to validation. We talk as well about being curious and the skill of getting... James Royal-Lawson and Per Axbom full 32:50 Building trust in AI with Carol Smith https://uxpodcast.com/321-building-trust-ai-carol-smith/ Thu, 15 Feb 2024 23:30:00 +0000 https://uxpodcast.com/?p=4069 <p>S02E11 (#321).  How do we know when to trust a system? Carol Smith leads the Trust Lab team at Carnagie Mellon Universty, where they conduct research into making trustworthy, human centered, and responsible AI systems. Our conversation highlights the importance of guardrails and ethical considerations in AI development, as well as to ask the right...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/321-building-trust-ai-carol-smith/">Building trust in AI with Carol Smith</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E11 (#321).  How do we know when to trust a system? Carol Smith leads the Trust Lab team at Carnagie Mellon Universty, where they conduct research into making trustworthy, human centered, and responsible AI systems. S02E11 (#321).  How do we know when to trust a system? Carol Smith leads the Trust Lab team at Carnagie Mellon Universty, where they conduct research into making trustworthy, human centered, and responsible AI systems. Our conversation highlights the importance of guardrails and ethical considerations in AI development, as well as to ask the right... James Royal-Lawson and Per Axbom full 35:26 Digital Ownership with David Dylan Thomas https://uxpodcast.com/320-digital-ownership-david-dylan-thomas/ Thu, 01 Feb 2024 23:30:00 +0000 https://uxpodcast.com/?p=4062 <p>S02E10 (#320). What does it mean to own something? We talk with David about the concept of ownership, going beyond the legal definition and into the wider concept of ownership and how digital artefacts lead us to re-think and re-evaluate some of the concepts that we have previously relied on. We talk about copyright, creative...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/320-digital-ownership-david-dylan-thomas/">Digital Ownership with David Dylan Thomas</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E10 (#320). What does it mean to own something? We talk with David about the concept of ownership, going beyond the legal definition and into the wider concept of ownership and how digital artefacts lead us to re-think and re-evaluate some of the co... S02E10 (#320). What does it mean to own something? We talk with David about the concept of ownership, going beyond the legal definition and into the wider concept of ownership and how digital artefacts lead us to re-think and re-evaluate some of the concepts that we have previously relied on. We talk about copyright, creative... James Royal-Lawson and Per Axbom full 47:53 Experience strategy https://uxpodcast.com/319-experience-strategy-linkshow/ Thu, 18 Jan 2024 23:30:00 +0000 https://uxpodcast.com/?p=4058 <p>S02E09 (#319). A linkshow. James and Per discuss two articles that have caught their attention. The articles in this episode are about pragmatic discovery; delivering value to projects, and how UX Strategy should focus on, understand, and design, across all touchpoints, for the users – Experience strategy. Article one is Don’t get stuck in discovery...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/319-experience-strategy-linkshow/">Experience strategy</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E09 (#319). A linkshow. James and Per discuss two articles that have caught their attention. The articles in this episode are about pragmatic discovery; delivering value to projects, and how UX Strategy should focus on, understand, and design, S02E09 (#319). A linkshow. James and Per discuss two articles that have caught their attention. The articles in this episode are about pragmatic discovery; delivering value to projects, and how UX Strategy should focus on, understand, and design, across all touchpoints, for the users – Experience strategy. Article one is Don’t get stuck in discovery... James Royal-Lawson and Per Axbom full 27:23 Lost history with Zoë Rose https://uxpodcast.com/318-lost-history-zoe-rose/ Thu, 04 Jan 2024 23:30:00 +0000 https://uxpodcast.com/?p=4053 <p>S02E08 (#318). Zoë has been researching the history of some of the creative thinking methodologies we use as designers. In this episode she takes on a journey back to the origins of brainstorming, the double diamond, and design thinking. It turns out that the origins, and even the criticisms, of these methodologies go back further...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/318-lost-history-zoe-rose/">Lost history with Zoë Rose</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E08 (#318). Zoë has been researching the history of some of the creative thinking methodologies we use as designers. In this episode she takes on a journey back to the origins of brainstorming, the double diamond, and design thinking. S02E08 (#318). Zoë has been researching the history of some of the creative thinking methodologies we use as designers. In this episode she takes on a journey back to the origins of brainstorming, the double diamond, and design thinking. It turns out that the origins, and even the criticisms, of these methodologies go back further... James Royal-Lawson and Per Axbom full 47:07 Hidden dilemmas https://uxpodcast.com/317-hidden-dilemmas-linkshow/ Thu, 16 Nov 2023 23:30:00 +0000 https://uxpodcast.com/?p=4039 <p>S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the experience of a delayed flight highlights the wider impact of poor service design, and how the way in which you type can reveal who you are. Article one is Final...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/317-hidden-dilemmas-linkshow/">Hidden dilemmas</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the experience of a delayed flight highlights the wider impact of poor service design, S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the experience of a delayed flight highlights the wider impact of poor service design, and how the way in which you type can reveal who you are. Article one is Final... James Royal-Lawson and Per Axbom full 31:05 Designer accountability with Kim Goodwin https://uxpodcast.com/316-designer-accountability-kim-goodwin/ Thu, 19 Oct 2023 22:30:00 +0000 https://uxpodcast.com/?p=4032 <p>S02E06 (#316). Reflections and Lessons from heathcare design. Kim Goodwin has spent many years working within the healthcare industry. We discuss design principles used in healthcare and how they are transferrable across industries, as well as how designers should be more accountable. We also talk about enterprise design, traceability, accountability, and being more professional as...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/316-designer-accountability-kim-goodwin/">Designer accountability with Kim Goodwin</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E06 (#316). Reflections and Lessons from heathcare design. Kim Goodwin has spent many years working within the healthcare industry. We discuss design principles used in healthcare and how they are transferrable across industries, S02E06 (#316). Reflections and Lessons from heathcare design. Kim Goodwin has spent many years working within the healthcare industry. We discuss design principles used in healthcare and how they are transferrable across industries, as well as how designers should be more accountable. We also talk about enterprise design, traceability, accountability, and being more professional as... James Royal-Lawson and Per Axbom full 39:29 Presenting design work with Ben Sauer https://uxpodcast.com/315-presenting-design-work-ben-sauer/ Thu, 05 Oct 2023 22:30:00 +0000 https://uxpodcast.com/?p=4027 <p>S02E05 (#315). Death by screens. Presenting high stakes design work with Ben Sauer. We talk about how presenting is an experience that needs to be designed, and we discuss some of the ways in which you can approach crafting a presentation experience and become better at communicating your design work. As we have moved from...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/315-presenting-design-work-ben-sauer/">Presenting design work with Ben Sauer</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E05 (#315). Death by screens. Presenting high stakes design work with Ben Sauer. We talk about how presenting is an experience that needs to be designed, and we discuss some of the ways in which you can approach crafting a presentation experience an... S02E05 (#315). Death by screens. Presenting high stakes design work with Ben Sauer. We talk about how presenting is an experience that needs to be designed, and we discuss some of the ways in which you can approach crafting a presentation experience and become better at communicating your design work. As we have moved from... James Royal-Lawson and Per Axbom full 44:55 Make it more so with Chris Noessel and Nathan Shedroff https://uxpodcast.com/314-make-it-more-so-chris-noessel-nathan-shedroff/ Thu, 21 Sep 2023 22:30:00 +0000 https://uxpodcast.com/?p=4020 <p>S02E04 (#314). Sci-fi and AI. Over a decade on from our first chat with Chris and Nathan, after the publishing of their book Make It So – Interaction Design Lessons from Science Fiction, Per and James found themselves with the opportunity at UXLx to talk to Chris and Nathan again. Our conversation starts with AI...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/314-make-it-more-so-chris-noessel-nathan-shedroff/">Make it more so with Chris Noessel and Nathan Shedroff</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E04 (#314). Sci-fi and AI. Over a decade on from our first chat with Chris and Nathan, after the publishing of their book Make It So – Interaction Design Lessons from Science Fiction, Per and James found themselves with the opportunity at UXLx to ta... S02E04 (#314). Sci-fi and AI. Over a decade on from our first chat with Chris and Nathan, after the publishing of their book Make It So – Interaction Design Lessons from Science Fiction, Per and James found themselves with the opportunity at UXLx to talk to Chris and Nathan again. Our conversation starts with AI... James Royal-Lawson and Per Axbom full 52:53 Frugal computing https://uxpodcast.com/313-frugal-computing/ Thu, 07 Sep 2023 22:30:00 +0000 https://uxpodcast.com/?p=4019 <p>S02E03 (#313). A linkshow featuring two articles that have grabbed James and Per’s attention. The articles in this episode are about the need for low-carbon and sustainable computing and CSS media features that can be used for detecting user preferences and creating more inclusive experiences.  Article one is Frugal computing: developer perspective by Wim Vanderbauwhede....</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/313-frugal-computing/">Frugal computing</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E03 (#313). A linkshow featuring two articles that have grabbed James and Per’s attention. The articles in this episode are about the need for low-carbon and sustainable computing and CSS media features that can be used for detecting user preference... S02E03 (#313). A linkshow featuring two articles that have grabbed James and Per’s attention. The articles in this episode are about the need for low-carbon and sustainable computing and CSS media features that can be used for detecting user preferences and creating more inclusive experiences.  Article one is Frugal computing: developer perspective by Wim Vanderbauwhede.... James Royal-Lawson and Per Axbom full 42:21 Get the words to work with Torrey Podmajersky https://uxpodcast.com/312-words-work-context-torrey-podmajersky/ Thu, 24 Aug 2023 22:30:00 +0000 https://uxpodcast.com/?p=3994 <p>S02E02 (#312). Torrey Podmajersky, author of Strategic Writing for UX, joined us to help us get the words to work. Together with Torrey we highlight the importance of giving our work context as well as establishing a shared vocabulary. We also talk reflect about how the focus on graphical design comes a the expense of...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/312-words-work-context-torrey-podmajersky/">Get the words to work with Torrey Podmajersky</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E02 (#312). Torrey Podmajersky, author of Strategic Writing for UX, joined us to help us get the words to work. Together with Torrey we highlight the importance of giving our work context as well as establishing a shared vocabulary. S02E02 (#312). Torrey Podmajersky, author of Strategic Writing for UX, joined us to help us get the words to work. Together with Torrey we highlight the importance of giving our work context as well as establishing a shared vocabulary. We also talk reflect about how the focus on graphical design comes a the expense of... James Royal-Lawson and Per Axbom full 38:43 The leader’s journey with Donna Lichaw https://uxpodcast.com/311-donna-lichaw-leaders-journey/ Thu, 10 Aug 2023 22:30:00 +0000 https://uxpodcast.com/?p=3995 <p>S02E01 (#311). Donna Lichaw takes us on another enthrawling journey in our latest podcast interview with her. This time Donna helps us understand the value of finding out your superpower and becoming a superhero. What’s all that got to do with leadership? Listen along and find out. We discuss how there is so much expectation...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/311-donna-lichaw-leaders-journey/">The leader’s journey with Donna Lichaw</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> S02E01 (#311). Donna Lichaw takes us on another enthrawling journey in our latest podcast interview with her. This time Donna helps us understand the value of finding out your superpower and becoming a superhero. S02E01 (#311). Donna Lichaw takes us on another enthrawling journey in our latest podcast interview with her. This time Donna helps us understand the value of finding out your superpower and becoming a superhero. What’s all that got to do with leadership? Listen along and find out. We discuss how there is so much expectation... James Royal-Lawson and Per Axbom full 45:13 Season 2 update from James and Per https://uxpodcast.com/update-2-start-of-season-two/ Thu, 22 Jun 2023 22:30:00 +0000 https://uxpodcast.com/?p=3991 <p>We’ve got an update for you about season 2 of UX podcast. After our 10-year long first season, we’re soon back for season 2. August 11th 2023 will see the first episode of the new season released. We’ve been busy recording interviews and getting things set for the next season. The first batch of shows...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/update-2-start-of-season-two/">Season 2 update from James and Per</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We’ve got an update for you about season 2 of UX podcast. After our 10-year long first season, we’re soon back for season 2. August 11th 2023 will see the first episode of the new season released. We’ve been busy recording interviews and getting things... We’ve got an update for you about season 2 of UX podcast. After our 10-year long first season, we’re soon back for season 2. August 11th 2023 will see the first episode of the new season released. We’ve been busy recording interviews and getting things set for the next season. The first batch of shows... James Royal-Lawson and Per Axbom full 2:11 An update from James and Per https://uxpodcast.com/update-1-end-of-season-one/ Thu, 23 Mar 2023 23:30:00 +0000 https://uxpodcast.com/?p=3986 <p>We’ve got a little update for you about UX podcast. We’ve been publishing an episode every other Friday without fail for just over a decade since episode 33, which is absolutely insane. It’s a streak of 277 episodes. 554 weeks. We’ve quite recently actually surpassed 2.5 million downloads. What we’re going to do now is...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/update-1-end-of-season-one/">An update from James and Per</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We’ve got a little update for you about UX podcast. We’ve been publishing an episode every other Friday without fail for just over a decade since episode 33, which is absolutely insane. It’s a streak of 277 episodes. 554 weeks. We’ve got a little update for you about UX podcast. We’ve been publishing an episode every other Friday without fail for just over a decade since episode 33, which is absolutely insane. It’s a streak of 277 episodes. 554 weeks. We’ve quite recently actually surpassed 2.5 million downloads. What we’re going to do now is... James Royal-Lawson and Per Axbom full 3:05 #310 Fudge design thinking with Anna Kirah https://uxpodcast.com/310-anna-kirah-fudge-design-thinking/ Thu, 09 Mar 2023 23:30:00 +0000 https://uxpodcast.com/?p=3981 <p>Power dynamics, egos, “I know best”. The ways in which we go about solving problems need to be challenged and changed. Anna Kirah joins us to help us facilitate that change and make a move from design thinking towards transdisciplinary thinking. We talk about what transdisciplinary thinking is and how this differs from teamwork and...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/310-anna-kirah-fudge-design-thinking/">#310 Fudge design thinking with Anna Kirah</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Power dynamics, egos, “I know best”. The ways in which we go about solving problems need to be challenged and changed. Anna Kirah joins us to help us facilitate that change and make a move from design thinking towards transdisciplinary thinking. Power dynamics, egos, “I know best”. The ways in which we go about solving problems need to be challenged and changed. Anna Kirah joins us to help us facilitate that change and make a move from design thinking towards transdisciplinary thinking. We talk about what transdisciplinary thinking is and how this differs from teamwork and... James Royal-Lawson and Per Axbom full 38:49 #309 Container queries and design thinking https://uxpodcast.com/309-container-queries-design-thinking/ Thu, 23 Feb 2023 23:30:00 +0000 https://uxpodcast.com/?p=3978 <p>Episode 309 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about container queries being available to use in all major browsers and how design thinking was supposed to fix the world. Where did it go wrong? Article one is… Container queries land in stable browsers...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/309-container-queries-design-thinking/">#309 Container queries and design thinking</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 309 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about container queries being available to use in all major browsers and how design thinking was supposed to fix the world. Episode 309 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about container queries being available to use in all major browsers and how design thinking was supposed to fix the world. Where did it go wrong? Article one is… Container queries land in stable browsers... James Royal-Lawson and Per Axbom full 36:24 #308 Systems thinking with Sheryl Cababa https://uxpodcast.com/308-systems-thinking-sheryl-cababa/ Thu, 09 Feb 2023 23:30:00 +0000 https://uxpodcast.com/?p=3970 <p>What is systems thinking and how can designers make use of it in their work? In her book Closing the loop, Sheryl Cababa lays out her answer and approach to this question. We talk to her and discuss some of the core definitions and concepts.  We talk about the difference between soft and hard systems,...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/308-systems-thinking-sheryl-cababa/">#308 Systems thinking with Sheryl Cababa</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> What is systems thinking and how can designers make use of it in their work? In her book Closing the loop, Sheryl Cababa lays out her answer and approach to this question. We talk to her and discuss some of the core definitions and concepts. What is systems thinking and how can designers make use of it in their work? In her book Closing the loop, Sheryl Cababa lays out her answer and approach to this question. We talk to her and discuss some of the core definitions and concepts.  We talk about the difference between soft and hard systems,... James Royal-Lawson and Per Axbom full 51:30 #307 Policy and design with Alexandra Schmidt https://uxpodcast.com/307-policy-design-alexandra-schmidt/ Thu, 26 Jan 2023 23:30:00 +0000 https://uxpodcast.com/?p=3966 <p>In this conversation with Alex Schmidt, author of Deliberate Intervention, we discuss “policy” in relation to digital design and tech. We discuss how even though designers intend to do good and have a positive impact, harm can still happen as a result of our designs. We talk about how it is natural for systems to...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/307-policy-design-alexandra-schmidt/">#307 Policy and design with Alexandra Schmidt</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> In this conversation with Alex Schmidt, author of Deliberate Intervention, we discuss “policy” in relation to digital design and tech. We discuss how even though designers intend to do good and have a positive impact, In this conversation with Alex Schmidt, author of Deliberate Intervention, we discuss “policy” in relation to digital design and tech. We discuss how even though designers intend to do good and have a positive impact, harm can still happen as a result of our designs. We talk about how it is natural for systems to... James Royal-Lawson and Per Axbom full 38:52 #306 Human centred design with Alastair Somerville (UXP Classic) https://uxpodcast.com/306-human-centred-design-alastair-somerville/ Thu, 12 Jan 2023 23:30:00 +0000 https://uxpodcast.com/?p=3937 <p>We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred design. How...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/306-human-centred-design-alastair-somerville/">#306 Human centred design with Alastair Somerville (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be huma... We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred design. How... James Royal-Lawson and Per Axbom full 36:14 #305 Dyscalculia and ChatGPT https://uxpodcast.com/305-dyscalculia-chatgpt/ Thu, 29 Dec 2022 23:30:00 +0000 https://uxpodcast.com/?p=3935 <p>Episode 305 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about designing for people with dyscalculia and low numeracy, and How ChatGPT is blowing Google out of the water: a UX breakdown. Article one is… Designing for people with dyscalculia and low numeracy by Jane...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/305-dyscalculia-chatgpt/">#305 Dyscalculia and ChatGPT</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 305 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about designing for people with dyscalculia and low numeracy, and How ChatGPT is blowing Google out of the water: a UX breakdown. Episode 305 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about designing for people with dyscalculia and low numeracy, and How ChatGPT is blowing Google out of the water: a UX breakdown. Article one is… Designing for people with dyscalculia and low numeracy by Jane... James Royal-Lawson and Per Axbom full 37:43 #304 Building a content strategy practice with Natalie Marie Dunbar https://uxpodcast.com/304-content-strategy-practice-marie-dunbar/ Thu, 15 Dec 2022 23:30:00 +0000 https://uxpodcast.com/?p=3920 <p>Getting anything up and running takes both time and planing. Content strategist Natalie Marie Dunbar joins us to talk about her content strategy practice blueprint and how it can help you when building a practice. What to do in order to avoid being an unheard and unappreciated silo as you grow from being a solo...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/304-content-strategy-practice-marie-dunbar/">#304 Building a content strategy practice with Natalie Marie Dunbar</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Getting anything up and running takes both time and planing. Content strategist Natalie Marie Dunbar joins us to talk about her content strategy practice blueprint and how it can help you when building a practice. Getting anything up and running takes both time and planing. Content strategist Natalie Marie Dunbar joins us to talk about her content strategy practice blueprint and how it can help you when building a practice. What to do in order to avoid being an unheard and unappreciated silo as you grow from being a solo... James Royal-Lawson and Per Axbom full 39:45 #303 Metacognition with Steve Fleming https://uxpodcast.com/303-metacognition-steve-fleming/ Thu, 01 Dec 2022 23:30:00 +0000 https://uxpodcast.com/?p=3912 <p>We take a dive into neuroscience and metacognition. Thinking about thinking and thinking about other minds. We are joined by Professor Stephen Fleming, neuroscientist and author of the book Know Thyself to learn more about how our cognition works and the implications for our work as mind-creating creatives and in the development of AI. We...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/303-metacognition-steve-fleming/">#303 Metacognition with Steve Fleming</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We take a dive into neuroscience and metacognition. Thinking about thinking and thinking about other minds. We are joined by Professor Stephen Fleming, neuroscientist and author of the book Know Thyself to learn more about how our cognition works and t... We take a dive into neuroscience and metacognition. Thinking about thinking and thinking about other minds. We are joined by Professor Stephen Fleming, neuroscientist and author of the book Know Thyself to learn more about how our cognition works and the implications for our work as mind-creating creatives and in the development of AI. We... James Royal-Lawson and Per Axbom full 41:04 #302 Articulating design decisions with Tom Greever (UXP Classic) https://uxpodcast.com/302-articulating-design-decisions/ Thu, 17 Nov 2022 23:30:00 +0000 https://uxpodcast.com/?p=3904 <p>We talk to Tom Greever about Articulating Design Decisions. How do we talk about our designs effectively with stakeholders? Every designer has to explain (and justify) their design decisions to non-designers but what are the skills tactics and methods that are needed to pull this off in a way that opens the door for your project to create...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/302-articulating-design-decisions/">#302 Articulating design decisions with Tom Greever (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We talk to Tom Greever about Articulating Design Decisions. How do we talk about our designs effectively with stakeholders? Every designer has to explain (and justify) their design decisions to non-designers but what are the skills tactics and methods ... We talk to Tom Greever about Articulating Design Decisions. How do we talk about our designs effectively with stakeholders? Every designer has to explain (and justify) their design decisions to non-designers but what are the skills tactics and methods that are needed to pull this off in a way that opens the door for your project to create... James Royal-Lawson and Per Axbom full 45:39 #301 Informed consent with Kim Foulds and Joyce Rafla https://uxpodcast.com/301-informed-consent-kim-foulds-joyce-rafla/ Thu, 03 Nov 2022 23:30:00 +0000 https://uxpodcast.com/?p=3897 <p>Informed consent is a critical part of the research process. We talk to Kim Foulds and Joyce Rafla about how they made use of videos featuring Sesame Workshop muppets to make taking a consent decision more inclusive, accessible and informed. We discuss the complexity of obtaining informed consent, especially when faced with literacy, cultural and...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/301-informed-consent-kim-foulds-joyce-rafla/">#301 Informed consent with Kim Foulds and Joyce Rafla</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Informed consent is a critical part of the research process. We talk to Kim Foulds and Joyce Rafla about how they made use of videos featuring Sesame Workshop muppets to make taking a consent decision more inclusive, accessible and informed. Informed consent is a critical part of the research process. We talk to Kim Foulds and Joyce Rafla about how they made use of videos featuring Sesame Workshop muppets to make taking a consent decision more inclusive, accessible and informed. We discuss the complexity of obtaining informed consent, especially when faced with literacy, cultural and... James Royal-Lawson and Per Axbom full 38:24 #300 Jokes and humour with Delia Chiaro https://uxpodcast.com/300-humour-delia-chiaro/ Thu, 20 Oct 2022 22:30:00 +0000 https://uxpodcast.com/?p=3890 <p>We’ve been tacking jokes onto the end of our shows since Episode 138. So to celebrate Episode 300, we take a look at jokes and humour. We’re joined by Professor Delia Chiaro, who has spent decades researching humour to learn more about what makes things funny and if it’s safe for us to be humorous...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/300-humour-delia-chiaro/">#300 Jokes and humour with Delia Chiaro</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We’ve been tacking jokes onto the end of our shows since Episode 138. So to celebrate Episode 300, we take a look at jokes and humour. We’re joined by Professor Delia Chiaro, who has spent decades researching humour to learn more about what makes thing... We’ve been tacking jokes onto the end of our shows since Episode 138. So to celebrate Episode 300, we take a look at jokes and humour. We’re joined by Professor Delia Chiaro, who has spent decades researching humour to learn more about what makes things funny and if it’s safe for us to be humorous... James Royal-Lawson and Per Axbom full 49:47 #299 Best practice with Rich Brophy https://uxpodcast.com/299-best-practice-rich-brophy/ Thu, 06 Oct 2022 22:30:00 +0000 https://uxpodcast.com/?p=3887 <p>“Let’s find out what’s best practice and just run with that”. That’s something many of us will recognise and have experienced. But what actually is best practice? Is it something we should follow? And can we? Rich Brophy joins us to talk about best practice and to offer some advice about what might be even...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/299-best-practice-rich-brophy/">#299 Best practice with Rich Brophy</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> “Let’s find out what’s best practice and just run with that”. That’s something many of us will recognise and have experienced. But what actually is best practice? Is it something we should follow? And can we? “Let’s find out what’s best practice and just run with that”. That’s something many of us will recognise and have experienced. But what actually is best practice? Is it something we should follow? And can we? Rich Brophy joins us to talk about best practice and to offer some advice about what might be even... James Royal-Lawson and Per Axbom full 34:07 #298 Colonised Thinking and Figma https://uxpodcast.com/298-colonised-thinking-figma/ Thu, 22 Sep 2022 22:30:00 +0000 https://uxpodcast.com/?p=3880 <p>Episode 298 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how car culture colonised our thinking, and how Figma is making you a bad designer. Article one is… How car culture colonised our thinking – and our language by Thalia Verkade and Marco te...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/298-colonised-thinking-figma/">#298 Colonised Thinking and Figma</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 298 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how car culture colonised our thinking, and how Figma is making you a bad designer. Episode 298 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how car culture colonised our thinking, and how Figma is making you a bad designer. Article one is… How car culture colonised our thinking – and our language by Thalia Verkade and Marco te... James Royal-Lawson and Per Axbom full 41:28 #297 Complexity with Jonas Söder­ström (UXP Classic) https://uxpodcast.com/297-complexity-jonas-soderstrom/ Thu, 08 Sep 2022 22:30:00 +0000 https://uxpodcast.com/?p=3872 <p>In this classic UX Podcast, Jonas Söderström joins us to talk about complexity. We like to think that we have made the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing.  “We have to scale down, we have to dismantle, we have to try...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/297-complexity-jonas-soderstrom/">#297 Complexity with Jonas Söder<wbr>­ström (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> In this classic UX Podcast, Jonas Söderström joins us to talk about complexity. We like to think that we have made the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing. In this classic UX Podcast, Jonas Söderström joins us to talk about complexity. We like to think that we have made the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing.  “We have to scale down, we have to dismantle, we have to try... James Royal-Lawson and Per Axbom full 39:48 #296 Introvert designers with Tim Yeo https://uxpodcast.com/296-introverts-tim-yeo/ Thu, 25 Aug 2022 22:30:00 +0000 https://uxpodcast.com/?p=3867 <p>How do you make an impact as an introvert without pretending to be an extrovert? Often designers find themselves as quiet people in a noisy world, struggling in silence and being frustrated at not being heard. Tim Yeo joins us to talk about how introverted designers and design leaders can work with their introversion and...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/296-introverts-tim-yeo/">#296 Introvert designers with Tim Yeo</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> How do you make an impact as an introvert without pretending to be an extrovert? Often designers find themselves as quiet people in a noisy world, struggling in silence and being frustrated at not being heard. How do you make an impact as an introvert without pretending to be an extrovert? Often designers find themselves as quiet people in a noisy world, struggling in silence and being frustrated at not being heard. Tim Yeo joins us to talk about how introverted designers and design leaders can work with their introversion and... James Royal-Lawson and Per Axbom full 42:42 #295 Discovery with Dan Brown (UXP Classic) https://uxpodcast.com/295-discovery-dan-brown/ Thu, 11 Aug 2022 22:30:00 +0000 https://uxpodcast.com/?p=3861 <p>We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the “discovery phase” or, as Dan suggests, the “discovery mindset”. Not too fast and not too slow. “The more we work on hard design problems, the more...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/295-discovery-dan-brown/">#295 Discovery with Dan Brown (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the “discovery phase” or, as Dan suggests, the “discovery mindset”. Not too fast and not too slow. We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the “discovery phase” or, as Dan suggests, the “discovery mindset”. Not too fast and not too slow. “The more we work on hard design problems, the more... James Royal-Lawson and Per Axbom full 31:38 #294 Sitemaps https://uxpodcast.com/294-sitemaps/ Thu, 28 Jul 2022 22:30:00 +0000 https://uxpodcast.com/?p=3850 <p>Episode 294 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about designing the perfect button, and how sitemaps are an essential tool in web design. Article one is… Designing the perfect button by Domas Markevičius. “Buttons are one of the main UI elements in interactive...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/294-sitemaps/">#294 Sitemaps</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 294 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about designing the perfect button, and how sitemaps are an essential tool in web design. Episode 294 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about designing the perfect button, and how sitemaps are an essential tool in web design. Article one is… Designing the perfect button by Domas Markevičius. “Buttons are one of the main UI elements in interactive... James Royal-Lawson and Per Axbom full 43:12 #293 Designing for stress with Katie Swindler https://uxpodcast.com/293-life-death-design-katie-swindler/ Thu, 14 Jul 2022 22:30:00 +0000 https://uxpodcast.com/?p=3848 <p>We often find ourselves in stressful situations. Sometimes that’s expected, but sometimes it’s not.  The same can be said about the things we design. Sometimes we knowingly design for stressful situations, but sometimes our designs are used (unexpectedly to us) by people while under stress. Katie Swindler, Author of Life and Death Design joins us...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/293-life-death-design-katie-swindler/">#293 Designing for stress with Katie Swindler</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We often find ourselves in stressful situations. Sometimes that’s expected, but sometimes it’s not.  The same can be said about the things we design. Sometimes we knowingly design for stressful situations, but sometimes our designs are used (unexpected... We often find ourselves in stressful situations. Sometimes that’s expected, but sometimes it’s not.  The same can be said about the things we design. Sometimes we knowingly design for stressful situations, but sometimes our designs are used (unexpectedly to us) by people while under stress. Katie Swindler, Author of Life and Death Design joins us... James Royal-Lawson and Per Axbom full 44:45 #292 Product management with Christian Crumlish https://uxpodcast.com/292-product-management-christian-crumlish/ Thu, 30 Jun 2022 22:30:00 +0000 https://uxpodcast.com/?p=3840 <p>What is product management? And “product”? And product designers? We talk to Christian Crumlish, author of Product Management for UX People to learn more about how designers can collaboration and contribute in a product organisation.  We talk about what skills UX-ers bring to the table within “product”, how quantitive and qualitive data are both valuable,...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/292-product-management-christian-crumlish/">#292 Product management with Christian Crumlish</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> What is product management? And “product”? And product designers? We talk to Christian Crumlish, author of Product Management for UX People to learn more about how designers can collaboration and contribute in a product organisation. What is product management? And “product”? And product designers? We talk to Christian Crumlish, author of Product Management for UX People to learn more about how designers can collaboration and contribute in a product organisation.  We talk about what skills UX-ers bring to the table within “product”, how quantitive and qualitive data are both valuable,... James Royal-Lawson and Per Axbom full 42:15 #291 Designing elevators with Reetta Ranne and Jussi Hiltunen (UXP Classic) https://uxpodcast.com/291-elevator-lift-design-kone/ Thu, 16 Jun 2022 22:30:00 +0000 https://uxpodcast.com/?p=3834 <p>Lifts and elevators are things that we love to talk about in UX circles. Every elevator panel is capable of being the starting point for a user experience conversation. In this classic UX Podcast interview, we talk to Reetta Ranne and Jussi Hiltunen who, at the time of recording, were senior UX design specialists at...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/291-elevator-lift-design-kone/">#291 Designing elevators with Reetta Ranne and Jussi Hiltunen (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Lifts and elevators are things that we love to talk about in UX circles. Every elevator panel is capable of being the starting point for a user experience conversation. In this classic UX Podcast interview, Lifts and elevators are things that we love to talk about in UX circles. Every elevator panel is capable of being the starting point for a user experience conversation. In this classic UX Podcast interview, we talk to Reetta Ranne and Jussi Hiltunen who, at the time of recording, were senior UX design specialists at... James Royal-Lawson and Per Axbom full 38:10 #290 Web3 with Laura Kalbag https://uxpodcast.com/290-web3-laura-kalbag/ Thu, 02 Jun 2022 22:30:00 +0000 https://uxpodcast.com/?p=3825 <p>Web3 is a term that’s getting a lot of attention, along with associated concepts such as blockchain, crypto, NFTs. There are a lot of concepts and phrases to understand, some of them quite technical, before we can get to the question of what benefits they can deliver. Laura Kalbag joins us to help us gain...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/290-web3-laura-kalbag/">#290 Web3 with Laura Kalbag</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Web3 is a term that’s getting a lot of attention, along with associated concepts such as blockchain, crypto, NFTs. There are a lot of concepts and phrases to understand, some of them quite technical, before we can get to the question of what benefits t... Web3 is a term that’s getting a lot of attention, along with associated concepts such as blockchain, crypto, NFTs. There are a lot of concepts and phrases to understand, some of them quite technical, before we can get to the question of what benefits they can deliver. Laura Kalbag joins us to help us gain... James Royal-Lawson and Per Axbom full 48:24 #289 Diagramming with Abby Covert https://uxpodcast.com/289-diagramming-stuck-abby-covert/ Thu, 19 May 2022 22:30:00 +0000 https://uxpodcast.com/?p=3819 <p>Diagrams are everywhere and used by many people in many professions. But what is a diagram? When are they useful? And what makes a good one? Information architect and author of “How To Make Sense of Any Mess” Abby Covert joins us to talk about diagrams and diagramming – which is the topic of her...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/289-diagramming-stuck-abby-covert/">#289 Diagramming with Abby Covert</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Diagrams are everywhere and used by many people in many professions. But what is a diagram? When are they useful? And what makes a good one? Information architect and author of “How To Make Sense of Any Mess” Abby Covert joins us to talk about diagrams... Diagrams are everywhere and used by many people in many professions. But what is a diagram? When are they useful? And what makes a good one? Information architect and author of “How To Make Sense of Any Mess” Abby Covert joins us to talk about diagrams and diagramming – which is the topic of her... James Royal-Lawson and Per Axbom full 41:20 #288 Native emojis 🐻‍❄️ https://uxpodcast.com/288-native-emojis/ Thu, 05 May 2022 22:30:00 +0000 https://uxpodcast.com/?p=3810 <p>Episode 288 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the problems with, and the alternatives to, the term “users” plus the surprisingly complex world of emojis. Article one is (At least) 4 Xs that aren’t UX by Lawton Pybus. “We’ve grasped for alternatives...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/288-native-emojis/">#288 Native emojis 🐻‍❄️</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 288 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the problems with, and the alternatives to, the term “users” plus the surprisingly complex world of emojis. Episode 288 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the problems with, and the alternatives to, the term “users” plus the surprisingly complex world of emojis. Article one is (At least) 4 Xs that aren’t UX by Lawton Pybus. “We’ve grasped for alternatives... James Royal-Lawson and Per Axbom full 36:23 #287 Endineering with Joe MacLeod https://uxpodcast.com/287-endineering-joe-macleod/ Thu, 21 Apr 2022 22:30:00 +0000 https://uxpodcast.com/?p=3800 <p>Joe’s first book “Ends”, back in 2017 was focused on why we don’t do endings, and how that links into consumerism. Joe’s second book, “Endineering” is about how to actively design endings, a ‘how-to’ book for improving how products, services and consumer relationships end.  We talk about off-boarding, life-cycles, the importance of thinking about the...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/287-endineering-joe-macleod/">#287 Endineering with Joe MacLeod</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Joe’s first book “Ends”, back in 2017 was focused on why we don’t do endings, and how that links into consumerism. Joe’s second book, “Endineering” is about how to actively design endings, a ‘how-to’ book for improving how products, Joe’s first book “Ends”, back in 2017 was focused on why we don’t do endings, and how that links into consumerism. Joe’s second book, “Endineering” is about how to actively design endings, a ‘how-to’ book for improving how products, services and consumer relationships end.  We talk about off-boarding, life-cycles, the importance of thinking about the... James Royal-Lawson and Per Axbom full 39:24 #286 Reintroduction to Information Architecture with Donna Spencer (UXP Classic) https://uxpodcast.com/286-information-architecture-donna-spencer/ Thu, 07 Apr 2022 22:30:00 +0000 https://uxpodcast.com/?p=3794 <p>We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you. We reflect with Donna about how information architecture has changed through the...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/286-information-architecture-donna-spencer/">#286 Reintroduction to Information Architecture with Donna Spencer (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you. We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you. We reflect with Donna about how information architecture has changed through the... James Royal-Lawson and Per Axbom full 31:28 #285 Brainstorming with Christopher McCann https://uxpodcast.com/285-brainstorming-christopher-mccann/ Thu, 24 Mar 2022 23:30:00 +0000 https://uxpodcast.com/?p=3785 <p>Why don’t we just brainstorm that? Brainstorming as a tool for ideation has a number of drawbacks, but that doesn’t mean it can’t be useful. Design leader and leadership coach Christopher McCann joins us to discuss how we can improve our innovation processes, and hold better and more inclusive creative sessions. We talk to Christopher...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/285-brainstorming-christopher-mccann/">#285 Brainstorming with Christopher McCann</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Why don’t we just brainstorm that? Brainstorming as a tool for ideation has a number of drawbacks, but that doesn’t mean it can’t be useful. Design leader and leadership coach Christopher McCann joins us to discuss how we can improve our innovation pro... Why don’t we just brainstorm that? Brainstorming as a tool for ideation has a number of drawbacks, but that doesn’t mean it can’t be useful. Design leader and leadership coach Christopher McCann joins us to discuss how we can improve our innovation processes, and hold better and more inclusive creative sessions. We talk to Christopher... James Royal-Lawson and Per Axbom full 40:15 #284 Additive bias https://uxpodcast.com/284-additive-bias/ Thu, 10 Mar 2022 23:30:00 +0000 https://uxpodcast.com/?p=3777 <p>Episode 284 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about additive bias and the current state of mobile UX. Article one is Additive Bias by Colin Wright. “There’s some evidence that, when presented with a problem, we’ll tend to favor solutions that involve adding...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/284-additive-bias/">#284 Additive bias</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 284 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about additive bias and the current state of mobile UX. Article one is Additive Bias by Colin Wright. “There’s some evidence that, Episode 284 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about additive bias and the current state of mobile UX. Article one is Additive Bias by Colin Wright. “There’s some evidence that, when presented with a problem, we’ll tend to favor solutions that involve adding... James Royal-Lawson and Per Axbom full 38:28 #283 Core web vitals with Katie Hempenius https://uxpodcast.com/283-core-web-vitals-katie-hempenius/ Thu, 24 Feb 2022 23:30:00 +0000 https://uxpodcast.com/?p=3772 <p>Your own vital signs are your heart rate, temperature, breathing and blood pressure. These are used to help get an idea of your health, and give a “heads-up” that something is not as performing as it should be. Google has come up with its own set of web vitals to give you an idea of...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/283-core-web-vitals-katie-hempenius/">#283 Core web vitals with Katie Hempenius</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Your own vital signs are your heart rate, temperature, breathing and blood pressure. These are used to help get an idea of your health, and give a “heads-up” that something is not as performing as it should be. Your own vital signs are your heart rate, temperature, breathing and blood pressure. These are used to help get an idea of your health, and give a “heads-up” that something is not as performing as it should be. Google has come up with its own set of web vitals to give you an idea of... James Royal-Lawson and Per Axbom full 41:39 #282 Older adults and tech with Carolyn Wilson-Nash https://uxpodcast.com/282-older-adults-tech-carolyn-wilson-nash/ Thu, 10 Feb 2022 23:30:00 +0000 https://uxpodcast.com/?p=3756 <p>Carolyn Wilson-Nash together with Julie Tinson, both from Stirling University, published a research paper entitled ‘I am the master of my fate’: digital technology paradoxes and the coping strategies of older consumers. Carolyn joins us to talk more about her research and the impact technology has on older people’s lives. We discuss what we mean...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/282-older-adults-tech-carolyn-wilson-nash/">#282 Older adults and tech with Carolyn Wilson-Nash</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Carolyn Wilson-Nash together with Julie Tinson, both from Stirling University, published a research paper entitled ‘I am the master of my fate’: digital technology paradoxes and the coping strategies of older consumers. Carolyn Wilson-Nash together with Julie Tinson, both from Stirling University, published a research paper entitled ‘I am the master of my fate’: digital technology paradoxes and the coping strategies of older consumers. Carolyn joins us to talk more about her research and the impact technology has on older people’s lives. We discuss what we mean... James Royal-Lawson and Per Axbom full 46:01 #281 Organisational trauma with Vivianne Castillo https://uxpodcast.com/281-organisational-trauma-vivianne-castillo/ Thu, 27 Jan 2022 23:30:00 +0000 https://uxpodcast.com/?p=3748 <p>We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producing a research-based report that reveals the ways that organisations respond to trauma. The report also puts forward a suggestion of how organisations can handling healing better. In our conversation with Vivianne we...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/281-organisational-trauma-vivianne-castillo/">#281 Organisational trauma with Vivianne Castillo</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producing a research-based report that reveals the ways that organisations respond to trauma. We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producing a research-based report that reveals the ways that organisations respond to trauma. The report also puts forward a suggestion of how organisations can handling healing better. In our conversation with Vivianne we... James Royal-Lawson and Per Axbom full 47:46 #280 Ethical experimentation with Craig Sullivan https://uxpodcast.com/280-experimentation-ethics-craig-sullivan/ Thu, 13 Jan 2022 23:30:00 +0000 https://uxpodcast.com/?p=3743 <p>Mass democratisation and access to AB test tooling has meant that hundreds of millions of experiments have been run on people, via digital products and services.  Although we are not running pharmaceutical trials and tests, these experiments still raise numerous ethical issues that are shared with research or experiments in a medical scenarios.  Craig Sullivan...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/280-experimentation-ethics-craig-sullivan/">#280 Ethical experimentation with Craig Sullivan</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Mass democratisation and access to AB test tooling has meant that hundreds of millions of experiments have been run on people, via digital products and services.  Although we are not running pharmaceutical trials and tests, Mass democratisation and access to AB test tooling has meant that hundreds of millions of experiments have been run on people, via digital products and services.  Although we are not running pharmaceutical trials and tests, these experiments still raise numerous ethical issues that are shared with research or experiments in a medical scenarios.  Craig Sullivan... James Royal-Lawson and Per Axbom full 38:53 #279 War Stories with Steve Portigal (UXP Classic) https://uxpodcast.com/279-war-stories-steve-portigal/ Thu, 30 Dec 2021 23:30:00 +0000 https://uxpodcast.com/?p=3739 <p>For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful. We talk to Steve about the benefits of sharing our stories – good and bad – and the ethically challenging situations that field research can place...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/279-war-stories-steve-portigal/">#279 War Stories with Steve Portigal (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful. For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful. We talk to Steve about the benefits of sharing our stories – good and bad – and the ethically challenging situations that field research can place... James Royal-Lawson and Per Axbom full 33:49 #278 No, seriously, it’s been a year https://uxpodcast.com/278-its-been-a-year/ Thu, 16 Dec 2021 23:30:00 +0000 https://uxpodcast.com/?p=3732 <p>Episode 278 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the era of design system in Russia and a status report on the toxicity in digital design. Article one is The Era of Design Systems Is Gone originally by Seryozha Plaschinsky and translated by...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/278-its-been-a-year/">#278 No, seriously, it’s been a year</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 278 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the era of design system in Russia and a status report on the toxicity in digital design. Episode 278 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the era of design system in Russia and a status report on the toxicity in digital design. Article one is The Era of Design Systems Is Gone originally by Seryozha Plaschinsky and translated by... James Royal-Lawson and Per Axbom full 35:21 #277 Business unusual with Nathalie Nahai https://uxpodcast.com/277-business-unusual-nathalie-nahai/ Thu, 02 Dec 2021 23:30:00 +0000 https://uxpodcast.com/?p=3727 <p>As the covid pandemic struck and upended her art school project, Nathalie Nahai showed tremendous foresight when reflecting on the societal upheaval and its implications for sustainable business practice. In her newly released book, Business Unusual, she collects and elucidates important wisdom about how to ready your work for the unavoidable changes in consumer values,...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/277-business-unusual-nathalie-nahai/">#277 Business unusual with Nathalie Nahai</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> As the covid pandemic struck and upended her art school project, Nathalie Nahai showed tremendous foresight when reflecting on the societal upheaval and its implications for sustainable business practice. In her newly released book, Business Unusual, As the covid pandemic struck and upended her art school project, Nathalie Nahai showed tremendous foresight when reflecting on the societal upheaval and its implications for sustainable business practice. In her newly released book, Business Unusual, she collects and elucidates important wisdom about how to ready your work for the unavoidable changes in consumer values,... James Royal-Lawson and Per Axbom full 42:54 #276 Creativity with Denise Jacobs & Chris Noessel (UXP Classic) https://uxpodcast.com/276-creativity-denise-jacobs-chris-noessel/ Thu, 18 Nov 2021 23:30:00 +0000 https://uxpodcast.com/?p=3719 <p>We talk to Denise Jacobs about how to banish our inner critic and remove the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your brain into a state where you can access creative ideas best. Later in the episode, Chris Noessel joins...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/276-creativity-denise-jacobs-chris-noessel/">#276 Creativity with Denise Jacobs & Chris Noessel (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We talk to Denise Jacobs about how to banish our inner critic and remove the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your brain into a state where you can access creative ideas best... We talk to Denise Jacobs about how to banish our inner critic and remove the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your brain into a state where you can access creative ideas best. Later in the episode, Chris Noessel joins... James Royal-Lawson and Per Axbom full 35:34 #275 VR in Healthcare with Almira Osmanovic Thunström https://uxpodcast.com/275-virtual-reality-healthcare-almira-osmanovic-thunstrom/ Thu, 04 Nov 2021 23:30:00 +0000 https://uxpodcast.com/?p=3713 <p>Virtual reality has had its big breakthrough in the gaming world, but what applications for this technology are there in helping the wellbeing of people who are ill? Almira Osmanovic Thunström is a Business Developer and Doctoral Researcher at Sahlgrenska University Hospital. She has spent years conducting research within the fields of AI and VR...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/275-virtual-reality-healthcare-almira-osmanovic-thunstrom/">#275 VR in Healthcare with Almira Osmanovic Thunström</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Virtual reality has had its big breakthrough in the gaming world, but what applications for this technology are there in helping the wellbeing of people who are ill? Almira Osmanovic Thunström is a Business Developer and Doctoral Researcher at Sahlgren... Virtual reality has had its big breakthrough in the gaming world, but what applications for this technology are there in helping the wellbeing of people who are ill? Almira Osmanovic Thunström is a Business Developer and Doctoral Researcher at Sahlgrenska University Hospital. She has spent years conducting research within the fields of AI and VR... James Royal-Lawson and Per Axbom full 36:16 #274 Privacy practitioners https://uxpodcast.com/274-privacy-practitioners/ Thu, 21 Oct 2021 22:30:00 +0000 https://uxpodcast.com/?p=3710 <p>Episode 274 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how designers should be aware of data privacy and laws, plus how causal loop diagrams are a useful tool for understanding. Article one is It’s High Time for Product Designers To Become Privacy Practitioners...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/274-privacy-practitioners/">#274 Privacy practitioners</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 274 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how designers should be aware of data privacy and laws, plus how causal loop diagrams are a useful tool for understanding. Episode 274 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how designers should be aware of data privacy and laws, plus how causal loop diagrams are a useful tool for understanding. Article one is It’s High Time for Product Designers To Become Privacy Practitioners... James Royal-Lawson and Per Axbom full 33:38 #273 Purpose and thinking styles with Indi Young https://uxpodcast.com/273-purpose-indi-young/ Thu, 07 Oct 2021 22:30:00 +0000 https://uxpodcast.com/?p=3705 <p>“All humans are fully human, with many ways of being in the world”. Rather than study the process or solution, we should be studying humans. Indi Young, author of mental models and practical empathy, joins us to talk “purpose”. People may be complicated, but Indi says if we frame our studies by purpose we can...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/273-purpose-indi-young/">#273 Purpose and thinking styles with Indi Young</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> “All humans are fully human, with many ways of being in the world”. Rather than study the process or solution, we should be studying humans. Indi Young, author of mental models and practical empathy, joins us to talk “purpose”. “All humans are fully human, with many ways of being in the world”. Rather than study the process or solution, we should be studying humans. Indi Young, author of mental models and practical empathy, joins us to talk “purpose”. People may be complicated, but Indi says if we frame our studies by purpose we can... James Royal-Lawson and Per Axbom full 42:29 #272 Onboarding with Krystal Higgins https://uxpodcast.com/272-onboarding-krystal-higgins/ Thu, 23 Sep 2021 22:30:00 +0000 https://uxpodcast.com/?p=3694 <p>We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind improvements might work.  We look at the difference between getting people to adopt your product and teaching them how to use it. Onboarding is like the “top layer of a bigger pyramid...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/272-onboarding-krystal-higgins/">#272 Onboarding with Krystal Higgins</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind improvements might work.  We look at the difference between getting people to adopt your product and teachi... We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind improvements might work.  We look at the difference between getting people to adopt your product and teaching them how to use it. Onboarding is like the “top layer of a bigger pyramid... James Royal-Lawson and Per Axbom full 38:44 #271 Loops, arcs, and terrain https://uxpodcast.com/271-loops-arcs-terrain/ Thu, 09 Sep 2021 22:30:00 +0000 https://uxpodcast.com/?p=3687 <p>Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops and terrain in the context of service design. Stephen started off by tweeting his feelings around using customer journey (maps) for experiences where the linear sequence is very different from user to...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/271-loops-arcs-terrain/">#271 Loops, arcs, and terrain</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops and terrain in the context of service design. Stephen started off by tweeting his feelings around using ... Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops and terrain in the context of service design. Stephen started off by tweeting his feelings around using customer journey (maps) for experiences where the linear sequence is very different from user to... James Royal-Lawson and Per Axbom full 36:04 #270 Design for safety with Eva PenzeyMoog https://uxpodcast.com/270-design-for-safety-eva-penzeymoog/ Thu, 26 Aug 2021 22:30:00 +0000 https://uxpodcast.com/?p=3680 <p>People will abuse our products and use them for harm. It’s not an “if”. People utilise the products we help make to  hurt others, to control, abuse, and stalk people in their lives.  Eva PenzeyMoog joins us to talk about how we can design for safety, prevent harm before it happens, and helping survivors of...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/270-design-for-safety-eva-penzeymoog/">#270 Design for safety with Eva PenzeyMoog</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> People will abuse our products and use them for harm. It’s not an “if”. People utilise the products we help make to  hurt others, to control, abuse, and stalk people in their lives.  Eva PenzeyMoog joins us to talk about how we can design for safety, People will abuse our products and use them for harm. It’s not an “if”. People utilise the products we help make to  hurt others, to control, abuse, and stalk people in their lives.  Eva PenzeyMoog joins us to talk about how we can design for safety, prevent harm before it happens, and helping survivors of... James Royal-Lawson and Per Axbom full 41:37 #269 Calm technology with Amber Case (UXP Classic) https://uxpodcast.com/269-calm-technology-amber-case/ Thu, 12 Aug 2021 22:30:00 +0000 https://uxpodcast.com/?p=3661 <p>In this classic UX Podcast interview, we talk to Amber Case, author, researcher, designer and, at the time we talked to her, cyborg anthropologist. We chat about the ideas expressed in Amber’s popular TED talk “We are all cyborgs now” before turning our attention to the notion of calm technology. More and more things are...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/269-calm-technology-amber-case/">#269 Calm technology with Amber Case (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> In this classic UX Podcast interview, we talk to Amber Case, author, researcher, designer and, at the time we talked to her, cyborg anthropologist. We chat about the ideas expressed in Amber’s popular TED talk “We are all cyborgs now” before turning ou... In this classic UX Podcast interview, we talk to Amber Case, author, researcher, designer and, at the time we talked to her, cyborg anthropologist. We chat about the ideas expressed in Amber’s popular TED talk “We are all cyborgs now” before turning our attention to the notion of calm technology. More and more things are... James Royal-Lawson and Per Axbom full 42:21 #268 Managing design systems with Brad Frost https://uxpodcast.com/268-managing-design-systems-brad-frost/ Thu, 29 Jul 2021 22:30:00 +0000 https://uxpodcast.com/?p=3663 <p>Brad Frost joins us to talk about the nitty gritty of collaborating to create and manage design systems. We look back at the journey from responsive design to atomic design to design systems, and discuss the challenges with developing design systems and how important collaboration and culture are in order to succeed. We have a...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/268-managing-design-systems-brad-frost/">#268 Managing design systems with Brad Frost</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Brad Frost joins us to talk about the nitty gritty of collaborating to create and manage design systems. We look back at the journey from responsive design to atomic design to design systems, and discuss the challenges with developing design systems an... Brad Frost joins us to talk about the nitty gritty of collaborating to create and manage design systems. We look back at the journey from responsive design to atomic design to design systems, and discuss the challenges with developing design systems and how important collaboration and culture are in order to succeed. We have a... James Royal-Lawson and Per Axbom full 40:06 #267 UX Theatre with Tanya Snook https://uxpodcast.com/267-ux-theatre-tanya-snook/ Thu, 15 Jul 2021 22:30:00 +0000 https://uxpodcast.com/?p=3651 <p>Are we all just putting on a show? A few years ago, Tanya Snook coined the phrase UX Theatre to describe when we are just acting like we’re doing user-centred design rather than actually doing it.  We learn from Tanya how to recognise UX theatre, how to transition from just acting to actually doing.  We...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/267-ux-theatre-tanya-snook/">#267 UX Theatre with Tanya Snook</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Are we all just putting on a show? A few years ago, Tanya Snook coined the phrase UX Theatre to describe when we are just acting like we’re doing user-centred design rather than actually doing it.  We learn from Tanya how to recognise UX theatre, Are we all just putting on a show? A few years ago, Tanya Snook coined the phrase UX Theatre to describe when we are just acting like we’re doing user-centred design rather than actually doing it.  We learn from Tanya how to recognise UX theatre, how to transition from just acting to actually doing.  We... James Royal-Lawson and Per Axbom full 39:36 #266 Target size https://uxpodcast.com/266-target-size/ Thu, 01 Jul 2021 22:30:00 +0000 https://uxpodcast.com/?p=3643 <p>From this summer, target size is going to become something we hear much more about. In this topic show, we look into what it is, what it means, why we’re going to start hearing more about it, and how this will impact design work (and design discussions).  Target size was introduced as a criteria in...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/266-target-size/">#266 Target size</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> From this summer, target size is going to become something we hear much more about. In this topic show, we look into what it is, what it means, why we’re going to start hearing more about it, and how this will impact design work (and design discussions... From this summer, target size is going to become something we hear much more about. In this topic show, we look into what it is, what it means, why we’re going to start hearing more about it, and how this will impact design work (and design discussions).  Target size was introduced as a criteria in... James Royal-Lawson and Per Axbom full 32:48 #265 UX Coaching with Whitney Hess (UXP Classic) https://uxpodcast.com/265-ux-coaching-with-whitney-hess/ Thu, 17 Jun 2021 22:30:00 +0000 https://uxpodcast.com/?p=3639 <p>Back in 2015 we were lucky enough to meet up with Whitney Hess during her summer vacation in Sweden. In this classic episode we talk to Whitney about her journey from “producer of wireframes” to coaching UX-ers. How do you design yourself? How do you give yourself permission to do your best work? “You need...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/265-ux-coaching-with-whitney-hess/">#265 UX Coaching with Whitney Hess (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Back in 2015 we were lucky enough to meet up with Whitney Hess during her summer vacation in Sweden. In this classic episode we talk to Whitney about her journey from “producer of wireframes” to coaching UX-ers. How do you design yourself? Back in 2015 we were lucky enough to meet up with Whitney Hess during her summer vacation in Sweden. In this classic episode we talk to Whitney about her journey from “producer of wireframes” to coaching UX-ers. How do you design yourself? How do you give yourself permission to do your best work? “You need... James Royal-Lawson and Per Axbom full 34:29 #264 Creating a better society with Don Norman (part 2) https://uxpodcast.com/264-creating-better-society-don-norman/ Thu, 03 Jun 2021 22:30:00 +0000 https://uxpodcast.com/?p=3618 <p>In the second part of our 10th anniversary interview with Don Norman, we discuss externalities, the environmental aspects of design, ethics, systems and changing design education. This episode also includes James and Per’s reflections on the complete interview with Don. “I don’t know the answer to everything, but I do know the questions” In the...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/264-creating-better-society-don-norman/">#264 Creating a better society with Don Norman (part 2)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> In the second part of our 10th anniversary interview with Don Norman, we discuss externalities, the environmental aspects of design, ethics, systems and changing design education. This episode also includes James and Per’s reflections on the complete i... In the second part of our 10th anniversary interview with Don Norman, we discuss externalities, the environmental aspects of design, ethics, systems and changing design education. This episode also includes James and Per’s reflections on the complete interview with Don. “I don’t know the answer to everything, but I do know the questions” In the... James Royal-Lawson and Per Axbom full 36:43 #263 Creating a better society with Don Norman (part 1) https://uxpodcast.com/263-creating-better-society-don-norman/ Thu, 20 May 2021 22:30:00 +0000 https://uxpodcast.com/?p=3623 <p>In this 10th anniversary 2-part special, we are joined by Don Norman. We talk to Don about how design education needs to change so the designers of the future are better equipped to work at the crossroads of business, technology, people, society and culture. In the autumn of 2020, Don published an article based on...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/263-creating-better-society-don-norman/">#263 Creating a better society with Don Norman (part 1)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> In this 10th anniversary 2-part special, we are joined by Don Norman. We talk to Don about how design education needs to change so the designers of the future are better equipped to work at the crossroads of business, technology, people, In this 10th anniversary 2-part special, we are joined by Don Norman. We talk to Don about how design education needs to change so the designers of the future are better equipped to work at the crossroads of business, technology, people, society and culture. In the autumn of 2020, Don published an article based on... James Royal-Lawson and Per Axbom full 35:26 #262 Design confidence with Kate Rutter, Kim Goodwin and Pamela Pavliscak https://uxpodcast.com/262-design-confidence/ Thu, 06 May 2021 22:30:00 +0000 https://uxpodcast.com/?p=3611 <p>We are joined by Kate Rutter, Kim Goodwin and Pamela Pavliscak to explore why tools, often software tools, are on everyone’s mind and how this may or may not preparing us for the demands of design in the future. Our discussion looks at how tools change, the shift from tools to methods, career paths, play...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/262-design-confidence/">#262 Design confidence with Kate Rutter, Kim Goodwin and Pamela Pavliscak</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We are joined by Kate Rutter, Kim Goodwin and Pamela Pavliscak to explore why tools, often software tools, are on everyone’s mind and how this may or may not preparing us for the demands of design in the future. We are joined by Kate Rutter, Kim Goodwin and Pamela Pavliscak to explore why tools, often software tools, are on everyone’s mind and how this may or may not preparing us for the demands of design in the future. Our discussion looks at how tools change, the shift from tools to methods, career paths, play... James Royal-Lawson and Per Axbom full 33:41 #261 Design makes the world with Scott Berkun https://uxpodcast.com/261-design-makes-the-world-scott-berkun/ Thu, 22 Apr 2021 22:30:00 +0000 http://uxpodcast.com/?p=3604 <p>Scott Berkun joins us to talk about how design makes the world. Everything in your life has been designed by someone, and this insight is a powerful way to understand the world, and everything that happens in it. In his book, Scott tries give designers better stories, better language, better metaphors, to explain what we...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/261-design-makes-the-world-scott-berkun/">#261 Design makes the world with Scott Berkun</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Scott Berkun joins us to talk about how design makes the world. Everything in your life has been designed by someone, and this insight is a powerful way to understand the world, and everything that happens in it. In his book, Scott Berkun joins us to talk about how design makes the world. Everything in your life has been designed by someone, and this insight is a powerful way to understand the world, and everything that happens in it. In his book, Scott tries give designers better stories, better language, better metaphors, to explain what we... James Royal-Lawson and Per Axbom full 34:58 #260 Your Grandparents’ telephone https://uxpodcast.com/260-grandparents-telephone/ Thu, 08 Apr 2021 22:30:00 +0000 http://uxpodcast.com/?p=3592 <p>Episode 260 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about information architecture and following the principles that our brains expect from physical experiences, plus smart questions you should ask during job interviews. Article one is Websites are not living rooms and other lessons for...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/260-grandparents-telephone/">#260 Your Grandparents’ telephone</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 260 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about information architecture and following the principles that our brains expect from physical experiences, Episode 260 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about information architecture and following the principles that our brains expect from physical experiences, plus smart questions you should ask during job interviews. Article one is Websites are not living rooms and other lessons for... James Royal-Lawson and Per Axbom full 32:31 #259 Japanese design culture with Rishma Hansil https://uxpodcast.com/259-japan-ux-rishma-hansil/ Thu, 25 Mar 2021 23:30:00 +0000 http://uxpodcast.com/?p=3585 <p>We are joined by Rishma Hansil to look at Japanese design culture and how this impacts digital design in Japan. Originally from Trinidad and Tobago, Rishma has been living and working in Tokyo for the past 4 years. Our conversation begins with the three different scripts that are used, and moves though the cultural significance...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/259-japan-ux-rishma-hansil/">#259 Japanese design culture with Rishma Hansil</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We are joined by Rishma Hansil to look at Japanese design culture and how this impacts digital design in Japan. Originally from Trinidad and Tobago, Rishma has been living and working in Tokyo for the past 4 years. We are joined by Rishma Hansil to look at Japanese design culture and how this impacts digital design in Japan. Originally from Trinidad and Tobago, Rishma has been living and working in Tokyo for the past 4 years. Our conversation begins with the three different scripts that are used, and moves though the cultural significance... James Royal-Lawson and Per Axbom full 36:25 #258 Ends with Joe MacLeod (UXP Classic) https://uxpodcast.com/258-ends-joe-macleod/ Thu, 11 Mar 2021 23:30:00 +0000 http://uxpodcast.com/?p=3570 <p>We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end, or there was an expectation of controlled or ability to end – but the possibility of closure just doesn’t exist. The...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/258-ends-joe-macleod/">#258 Ends with Joe MacLeod (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end, or there was an expectation of controlled or ability to e... We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end, or there was an expectation of controlled or ability to end – but the possibility of closure just doesn’t exist. The... James Royal-Lawson and Per Axbom full 43:30 #257 1992 revisited with Ben Kraal https://uxpodcast.com/257-1992-academic-research-ben-kraal/ Thu, 25 Feb 2021 23:30:00 +0000 http://uxpodcast.com/?p=3560 <p>Old research can give new insights. Ben Kraal publishes a newsletter called “1992”. In it he takes research papers from 1992 and looks them from a modern-day perspective. Even though the research papers are almost 30 years old, we discuss why they can be very relevant and useful. We take a particular look at a...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/257-1992-academic-research-ben-kraal/">#257 1992 revisited with Ben Kraal</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Old research can give new insights. Ben Kraal publishes a newsletter called “1992”. In it he takes research papers from 1992 and looks them from a modern-day perspective. Even though the research papers are almost 30 years old, Old research can give new insights. Ben Kraal publishes a newsletter called “1992”. In it he takes research papers from 1992 and looks them from a modern-day perspective. Even though the research papers are almost 30 years old, we discuss why they can be very relevant and useful. We take a particular look at a... James Royal-Lawson and Per Axbom full 37:52 #256 Touching screens https://uxpodcast.com/256-touching-screens/ Thu, 11 Feb 2021 23:30:00 +0000 http://uxpodcast.com/?p=3550 <p>Episode 256 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss dealing with shared and public touch screens plus the trend of publishing content as newsletters. Article one is What should we do about public touch screens in the Covid era? by Mario Noble. “So what we...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/256-touching-screens/">#256 Touching screens</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 256 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss dealing with shared and public touch screens plus the trend of publishing content as newsletters. Episode 256 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss dealing with shared and public touch screens plus the trend of publishing content as newsletters. Article one is What should we do about public touch screens in the Covid era? by Mario Noble. “So what we... James Royal-Lawson and Per Axbom full 36:19 #255 Trustworthy with Margot Bloomstein https://uxpodcast.com/255-trustworthy-margot-bloomstein/ Thu, 28 Jan 2021 23:30:00 +0000 http://uxpodcast.com/?p=3540 <p>Do you trust brands? What created that trust and how is it maintained? We look at designing for trust together with content strategist Margot Bloomstein, author of Trustworthy. How does brand personality impact the user experience and how it influences our design decisions and content strategies. Our discussion starts off by looking at our trust...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/255-trustworthy-margot-bloomstein/">#255 Trustworthy with Margot Bloomstein</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Do you trust brands? What created that trust and how is it maintained? We look at designing for trust together with content strategist Margot Bloomstein, author of Trustworthy. How does brand personality impact the user experience and how it influences... Do you trust brands? What created that trust and how is it maintained? We look at designing for trust together with content strategist Margot Bloomstein, author of Trustworthy. How does brand personality impact the user experience and how it influences our design decisions and content strategies. Our discussion starts off by looking at our trust... James Royal-Lawson and Per Axbom full 42:03 #254 Sorting out this mess with Abby Covert & Andrew Hinton (UXP Classic) https://uxpodcast.com/254-sorting-out-this-mess/ Thu, 14 Jan 2021 23:30:00 +0000 http://uxpodcast.com/?p=3533 <p>A conversation with information architects Abby Covert and Andrew Hinton about dealing with digital change and how to make future changes better. Originally Recorded at UXLx 2015, we touched on numerous subjects and challenges, including: The pace of digital change, the challenges of updating our mental models, cleaning up the underlying mess or the mess will return,...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/254-sorting-out-this-mess/">#254 Sorting out this mess with Abby Covert & Andrew Hinton (UXP Classic)</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> A conversation with information architects Abby Covert and Andrew Hinton about dealing with digital change and how to make future changes better. Originally Recorded at UXLx 2015, we touched on numerous subjects and challenges, A conversation with information architects Abby Covert and Andrew Hinton about dealing with digital change and how to make future changes better. Originally Recorded at UXLx 2015, we touched on numerous subjects and challenges, including: The pace of digital change, the challenges of updating our mental models, cleaning up the underlying mess or the mess will return,... James Royal-Lawson and Per Axbom full 40:28 #253 The state of accessibility with Derek Featherstone https://uxpodcast.com/253-accessibility-derek-featherstone/ Thu, 31 Dec 2020 23:30:00 +0000 http://uxpodcast.com/?p=3513 <p>For years, accessibility was seen as the domain of the engineer. Fixing an accessibility would be about writing code. As a maturing industry, and as we understand people with different types of disabilities, we are starting to better understand and appreciate the role of design in accessibility. Accessibility legend Derek Featherstone joins us to talk...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/253-accessibility-derek-featherstone/">#253 The state of accessibility with Derek Featherstone</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> For years, accessibility was seen as the domain of the engineer. Fixing an accessibility would be about writing code. As a maturing industry, and as we understand people with different types of disabilities, For years, accessibility was seen as the domain of the engineer. Fixing an accessibility would be about writing code. As a maturing industry, and as we understand people with different types of disabilities, we are starting to better understand and appreciate the role of design in accessibility. Accessibility legend Derek Featherstone joins us to talk... James Royal-Lawson and Per Axbom full 40:13 #252 Toxic dogmatism https://uxpodcast.com/252-toxic-dogmatism/ Thu, 17 Dec 2020 23:30:00 +0000 http://uxpodcast.com/?p=3512 <p>Episode 252 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss a number of serious issues that the design industry faces plus we take a look at “Stories” and their abundance. Article one is Undoing the Toxic Dogmatism of Digital Design by Lisa Angela. “I’ve talked to...</p> <p>The post <a rel="nofollow" href="https://uxpodcast.com/252-toxic-dogmatism/">#252 Toxic dogmatism</a> appeared first on <a rel="nofollow" href="https://uxpodcast.com">UX Podcast</a>.</p> Episode 252 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss a number of serious issues that the design industry faces plus we take a look at “Stories” and their abundance. Episode 252 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss a number of serious issues that the design industry faces plus we take a look at “Stories” and their abundance. Article one is Undoing the Toxic Dogmatism of Digital Design by Lisa Angela. “I’ve talked to... James Royal-Lawson and Per Axbom full 38:39